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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 16,929 reviews
  • Rated 5 out of 5 stars

    Gamers Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and gamers ultimate remote. Love using this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was defective and I had to return it. One of the controller stalks was misaligned, not allowing for proper control. I said "yes" to recommend the item because I got a replacement which was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works as described and have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really nice features and buttons. Makes game pkay better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for all gamers makes things way easier..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles on the back make all the difference plus it's bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to order and i was able to get it on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been enjoying the convenience of no cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST controller out there. If you play FPS this is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement controller and every satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great at first; didn't hold up well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this quite expensive purchase for a while, but the right joystick began to drift much sooner than I would have expected for such an expensive controller under moderate use. The drift deteriorated quickly, over the course of a couple weeks, to a point where the controller was at an unusable level. I tried several cleaning techniques, which I found online, but unfortunately none were successful. Very disappointed in the longevity of this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Elite 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has broke 2 times since my son got it for Christmas. I bought the warranted and they are out of stock so we can’t get it replaced. By time we get a new one and see if it works right I’m afraid the warranty will be over 1/2 over.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joanne,

      We're sorry that there's an issue with your son's Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're unable to get a replacement through Best Buy, you may try contacting Xbox Support to see if they can offer assistance. https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would buy again, even for the price wont be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for the Husband.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a birthday gift for my husband and he like it a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not built to last.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought a couple of these. LB goes out on all of them. Wish the build quality was a little better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really makes FPS easy to play and really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever built period! Premium materials used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 Makes every game simpler once you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the new technology on this controller. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Controller for Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me....it is well worth the price. If you want a controller that you can alter physically as well as at a software level, look no further.

    I would recommend this to a friend