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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 16,930 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the elite series 2 core controller its impressed me alot with all the features and i will be getting another one soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase for all the extra features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase cant wait to play bop 4 and mw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Gun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use. The hair trigger has 3 settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OPEN-BOX yet still charged as NEW!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was looking at the box in person it was obviously previously opened since on all sides on the back, it was secured with invisible tape, and it didnt have the plastic hanger piece used to hang the box. those are obvious give away signs the box was opened, however i still purchased it thinking i would get an open-box deal. however when i got to the cash register and explained the box issues, i was still charged full price! all because the employees didnt put a "red open box sticker". i told the cashier that it wasnt new, because if it was, it wasnt going to have invisible tape holding it together. she still told me that THEY were the ones that put the tape on it, since it was "rubbing against" other boxes. i just took her excuse and purchased it, since it was the only one left at the store. when i got home, i opened the box, and the charger was missing! and there wasnt even any paperwork about the controller at all!!! yet i was still charged full price since it was "still new. no use in adding photos since i already purchased it and took it home, but i will return it and exchange it for a real "new" one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was just what my grandson wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really enjoyed it. he is becoming a seasoned player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this remote. Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with right stick problems out of the box

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a really great controller until it started drifting and the bumper stopped working after 5 months. I expected better from such an expensive controller

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gamers and easy to learn to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is the best gaming remote out on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hefty price, but worth every penny if your a gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Horrible controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite v1 was great. The v2 took all the greatness of the first one and flushed it away. The buttons feel like a cheap controller. All three stick tension adjustments are junk except for the highest tension which feels like the first elite sticks. The controller is slicker then a standard Xbox one controller. The only plus is that it comes with a really long USB c cable if you need one for your phone. I would not buy this controller or even play with it again. I game atleast 4-10 hours a day so I have some experience with controllers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only for Windows 10+ and XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic design for great gaming experience. Does not connect to Samsung QN90B smart TV. Disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drift after a year of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the extra money. Bought before Christmas last year and already have bad stick drift (upward movement of right stick without pushing it up). Bought this controller because I figured it would last longer than a standard controller. Not the case and now need to purchase another controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller about 5 times already. This thing breaks very easy. You don’t even have to drop it on the floor. I suggest you get geek squad insurance for this controller if you buy this

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design great feel this is a replacement for my all black elite 2 that has an internal issue so for now this controller is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller. Way better than the first one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the material and the way it feels and the design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bumper button does not work since the moment I brought it home. Addicted to gaming so I kept it and I use the paddles instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but stick shift and shoulder stick within 6 mos of use

    I would recommend this to a friend