Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10315550
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller with so many customization options.
I would recommend this to a friendTrash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great when it works. But don't think that the $200 price tag means that the components used are of superior reliability. The thumbstick on this controller broke just 13 months after purchase, which was one month outside of warranty. Microsoft charges $100 for you to get it fixed (replaced), with an 11-14 business day turnaround time, unless you want to spend another $10 and may get it sooner (I've tried this before and they didn't do it any faster than standard). It's junk. Don't waste your money unless you want to dump money into it every year when it breaks.
No, I would not recommend this to a friendGame changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a game changer for me. so many mods. too good
I would recommend this to a friendProne to stop working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son's 3rd "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Is there anything better?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks slick, feels comfortable and is really good..until the triggers stop functioning properly so make sure to get the extended warranty if you play a lot of shooters.
No, I would not recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and good quality. Makes gaming easy now
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like item very much i would definitely buy this item again if i am in need of controller
I would recommend this to a friend Good just wish it came with the charging cable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work just fine but bought an excellent open box so that it wasn’t missing anything but the charging cable to the charger was missing
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the controls. Very sturdy and good quality.
I would recommend this to a friendBest controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, best controller ever, highly recommended
I would recommend this to a friendXmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. A little pricy but it’s what he wanted
I would recommend this to a friend- Cons mentioned:Stick drift
Sticks not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sticks are adjustable yet they cabt ever be centered
No, I would not recommend this to a friend Wouldn't recommend this to anyone who play's long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play games for a while, and when I first bought this I didn't use it I played keyboard and mouse, after a little while I wanted to try it out and after a month (if that) the bumpers tend to click more than it should. I'll click the bumper once to switch to a different weapon and it switches like 3 times. I dealt with this for a while, it gets me killed constantly, and as time goes on it gets worse but still dealt with it. But now, the right trigger is falling apart too now. I use trigger stops at the maximum level and both the triggers were perfectly fine, then all the sudden it felt like the right trigger's stopper started to break because it would weird sound and it wouldn't stop like the left one even though they were at the same level it felt like the right trigger stopper was in the middle and the left one was maximum but they weren't... Once again, I dealt with this for a while and moved on until it had another dang problem... THE TRIGGER STOP SWITCH POPS OFF THE LEFT ONE.... like how can a controller break this easily... I legitimately babied this controller and its just falling apart in all aspects, would love a refund but unfortunately that can't happen. Learned my lesson to get at least 1 year warranties :/
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Shane,
We're sorry to hear that there have been issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we also recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this controller to my husband he loves...
I would recommend this to a friend- Pros mentioned:Overall performance
Elite but better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost the same thing as the elite. If you buy the paddles from the "other compa y that rymes with tuff" it is absolitely amazing.
I would recommend this to a friend Great Christmas gift for my husband!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband really enjoys the controller for gaming!
I would recommend this to a friendGreat for fortnite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control is awesome and very easy to adjust to !
I would recommend this to a friendNeeds work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, just wish when you spend this much money on a product that it would last atleast a yr.
No, I would not recommend this to a friendMonochrome joy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller…monochromatic color palette so much cuter. My husband loves this one and always tries to steal it from me.
I would recommend this to a friendAmazing controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have if you are competitive in shooters!!!!
I would recommend this to a friend