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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 16,931 reviews
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you are competitive in shooters!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids loved it. This controller is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product paying and ordering was a breeze.!!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and this one came bad out of the box. One of the buttons does not work properly. You have to press it really hard to get it to work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller in the world!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv never felt a better controller. Also being able to jump and shoot at the same time or slide and shoot gives a huge advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only controller I will ever use. I have tried several competition controllers and this continues to be my go to controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the ooos and awwws but stick drift straight out of the box is disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drifting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the controller being 180 I would think it would last longer before it starts having the “drift problem”

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great… when it works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there when it works… 3 have broken on me (both times A button). I always buy the protection plan because I know it will eventually break and will have to replace it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Garbage item for most people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. I have a few friends that have this controller and we all have the same problem... the right bumper breaks and will press multiple times or not at all. They market it to competitive gamers and it has major issues that halt competitive growth. It's the most overpriced item on top of that too.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jerr,

      We're sorry that there is an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Shorted after 8 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 8 months thankfully it’s Best Buy so they are great and sell the warranty that will cover it. Nice controller though great feeling

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you need any assistance beyond what your extended warranty provides, we recommend contacting our team at Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Not worth the monty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 year old son says this controller works better than the ones that cost 2/3 less. I have a problem with the fact that parts have broken in less than 1 year. Guess we should have paid an extra $60 for the extended warranty so that we could replace it but the item was so expensive to begin with, I guess we couldn't justify doing so. What a shame that Xbox just can't make their products to last. My son takes good care of his things so there's no reason on his end that anything should have broken. Not worth the money in my opinion.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Kokomo,

      We're sorry if there's an issue with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great controller hampered by hardware issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumpers have had issues and Microsoft refused to fix them. They recently changed their policies, so if you're having stick drift, bumper issues, or other button issues contact Microsoft immediately.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the bumpers on your Xbox Elite Wireless Controller Series 2. As you mention, the limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Buttons are trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an elite 2 and i have the problem with the a button went through 2 remotes sad thats is over 100 with the issues im dealing with

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse and worse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even microsofts more customizable so called elite controller has issues where it will just stop controlling things. Not worth the money unless you already know how to take apart and fix

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to this from my included xbox wireless controller, and i love it. No issues whatsoever. Definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great controller, until it wasn’t. It felt nice and played well until the RB and the A button stopped working or tapped twice when you pressed once. Had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Really good features but a terrible build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a warranty when you buy this thing thank me later.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift right off the bat, also if you press the right thumb stick hard the controller disconnects completely from my Xbox. 1/10 in quality. I thankfully bought the Best Buy warrant I just haven’t had time to bring it back in. But it’s hot garbage in the quality department.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    I knew it was a risk, but letdown anyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a year to buy this thing since I’d seen all the quality control reviews and decided to pull the trigger anyway in hopes that I’d win the product lottery. Sadly, no. The A and B buttons missed about 1/10 presses, the right bumper about 50% too. All right out of the box. Obviously this is going back… Keep up the good work, Microsoft!

    No, I would not recommend this to a friend