Customer Ratings & Reviews

Bought this controller on 12/23/2019 and I about 2 weeks ago I started having issues with stick drift on the left analog stick. Sometimes it does not even reflect if I press up on the stick in the test mode in accessories app. I have the replacement warranty on it, but since the store is sold out they cannot replace the item. BestBuy told me that I need to keep checking back with them to see when they get more in so they can then do the replacement. Extremely upset with BestBuy at this time.

I liked the regular Xbox controllers best . This one the metal sticks feel to heavy and mess with my aim in shooters .

I recently picked up the Elite Series 2 open box. The listing said it was in "Excellent" condition. Upon arrival the guy ringing me up opens the box to type serials numbers and when he opens it the whole case and controller REEKS of cigarettes. I think no worries ill lysol it down and air it out. Also, all the thumbsitcks are basically smoothed out showing a decent amount of wear and tear. More like good or fair condition, not excellent. Then the cherry on top. I get home and test the controller using the xbox accessories app. The right bumper doesnt work.... Are yall even testing your devices or giving them a quick wipe down? This is an abysmal listing and the second controller thats been listed as "excellent" but has been trashed with use. Im tempted to do a charge back for false advertising and i definitely wont be purchasing ANYTHING open box from Best Buy. The only thing this store is good for, is picking up NEW Samsung devices.

It was a xmas present and he is a devoted xboxer so he was anxious to get to it and leave the festivities and get online!

It does its job but didn't last long. This controller has never even lasted a year before falling apart.

Son says it’s a game changer. He likes that you can customize the buttons and he likes the paddles

They made the paddles smaller. I liked the feel of the larger paddles on the original elite controller. Other than that I guess it’s slightly improved in several areas. I ended up gifting it and keeping my old one.

I have to bring this controller back for return. However the left thumb stick sticks...150 bucks and the controller sticks. I think i should get paid 150 for deciding to buy with this product.

If you dont want paddles and a charging station its completely fine and Worth it over the elite 2

X button had issues. Love the rubberized wrap around grip but returned.

It coo, but not dat coo. But it ight yall know what im sayin.

Kinda odd it doesn’t come with the back paddles even but the controller overall just is not great. Bad grip and the stock thumb-sticks come off too easily. Customer service was great though

The XBOX Elite controller Series One was great; stylish, sweat control, size, and most of all durability. When I compare my Elite 2 it does not hold up. The controller feels a little smaller. I have wide and the sweat a great deal when gaming. I’m not sure if the design was based on a in between for female gamers; (not saying all females have small hands); but they must have did something to the design; for it to feel smaller. The sleek new design with the back graph that is suppose to prevent sweat is no more. My hands immediately started to sweat; while playing COD. I’m a gripper.

It's a little heavy but it's built so much better than Scuf or any other controllers out there. I love this controller

The sense of touch is great, also is the material and controlling. However, I still need to buy an extra adapter to connect the controller, which is a little ridiculous since it is a 180 dollars product.

Overpriced and overrated. It comes with a nice case and has a nice comfortable design but also has terrible functionality. The buttons aren’t always responsive and usually have to be pressed hard enough to register. No light tapping. I don’t play FPS games so the back buttons were useless to me. Taking this back for a refund.

Themis is definitely overpriced. Bought it to play Halo but returned it and just used the original remote instead

I really liked the design of the controller and the grips feel really comfortable, overall a really great controller

I had the controller for 4 months before the left trigger stopped fully depressing. Microsoft was horrible to work with when trying to fix my controller.

The quality was apparent as soon as it was taken out of the package. Just wish the stock controllers were this nice.