Customer Ratings & Reviews

The quality was apparent as soon as it was taken out of the package. Just wish the stock controllers were this nice.

Sticks became loose and got stuck drift quickly. Lot of slop in the sticks because of the magnetic system used.

I've gone through 3 of these controllers and they all worked great for awhile, but then bumper issues started. Always buy the protection plan!!!!

It's hit or miss with these you either get a decent one or one with a flaw. Don't get me wrong it's a really nice controller but the not really reliable to a extent.

Just enough without the cost of the 200$ elite with all the things you won’t need, love the basics of this controller

They don’t make controllers like they use too, even the high end ones. Feels nice, but very disappointed in how long they last, on my secound one.

I’ve already had to ship of the controller for a replacement due to a sticky right bumper. Microsoft did replace it but I had to send the controller back first and wait for a replacement.

Hit or miss. Had to return a couple of these to get a working one.

It's a very nice controller but so is the price. Wish it had adjustable resistance triggers.

Love this controller however I am on my third elite series controller. The past two had bumper issues and my third had stick drift issues.

The controller got stuck drift within 4 months of having it. Pretty awful for this expensive of a product

Whether you get the elite or a standard controller expect something to be wrong with it the minute you take it out of the box. Over the past year I had to return 12 controllers from various retailers because there was some manufacture defect with it. Whether it was a button not registering a input or a analog stick drifting you will probably notice it right out of the box or within a few weeks of owning one and the elite 2 is no exception. You have been warned future buyers.

Work good first time I used it but after that it was all downhill. Worst doesn’t charge right, I have to leave in order to play, because it turns off, and sometimes disconnects while playing mid game . Plus right thumb stick gets stuck

[Employee of bestbuy] Honestly if you’re just playing elden ring or something I would just get a normal controller. I can see the advantage if you’re playing race games or call of duty though

These are known to have issues but I just recommend grabbing the warranty! The look and feel is great! Well built!

Bought this a year and a half ago and the bumpers are having reliability issues. Buyer beware!

The controller is great for gaming but my y button went out in a week on the face. No problem for me being i play with paddles. Big improvement in fps games such as mw

Although the controller is excellent, there are many problems with it when it is connected to the PC through Bluetooth, it causes every game to lag badly. Additionally, the volume fluctuates on its own. Same outcome after trying it on three separate PCs. No luck after updating the controller. It only functions properly when linked through USB.

Great controller -- if it worked properly. Had analog drift out of the box which was a recurrent problem I had with the original elite controller and hoped would be fixed with the new one.

Terrible quality. This controller cost way to much for it to break after a month of use. Microsoft do better and stop the money grab. If you do buy this terrible controller, buy it with geek squad protection or you will be sorry. PlayStation controllers last years without messing up like these. I stop buying the regular controllers because I thought these would be better, it’s not. They won’t crack if they fall of the table, but the issue is game play. All I play is Madden and CoD. A lot of hit sticks and running. After a month the controllers will lag and die while playing or you see the screen move while you are not moving it. Most of the time after a hit stick tackle my controller dies and I have to power back on while in the middle of a game. In the past, I thought I was having issues because I didn’t keep them updated, that’s not it. The current one I have is updated weekly and I still have the same issue. I don’t think I will be wasting my money on these anymore. I will try other brands.