Customer Ratings & Reviews

Build quality is not that great, make sure you get an warranty with this thing, it will break on you in some shape or way. I like the first elite controller compare to this model

Bought open box EXCELLENT and controller RB didnt work. other open box Excellents were missing parts or dirty. Terrible, best buy needs to do a better job. These controllers were fair at best. Returned will not buy open box again..

Left trigger didn't work correctly. Buying and return process was easy enough.

I've had exchange this twice due to stick drift issues and once due to a face button issue. Currently on my 4th which is working acceptably for a $150+ controller. Ridiculous a multi billion dollar company can release such a trash product with no consequences. It honestly needs to be taken off the market and fixed.

Great controller and long battery life. I do wish I had the paddles but that's why this is a bit cheaper.

Has major issues with stick drifting. Also DO NOT buy open box. If anything goes wrong with it and you need to exchange it they will make you pay the difference of the open box price and the price of a new one. Honestly they should honor the open box price if the item is defective.

Doesn't feel much different then a regular controller. Is it worth the price no, doesn't come with then bottom pieces so over all not worth.

i loved the first month of this controller. The build quality seems great, yet it continues to have the stock drift issues of the series one and the warranty is lacking for a 200 controller

Brought this controller in April of 2020. already has bad stick drift in the right thumbstick which makes games unplayable. Will return.

Ive been through 3 elite series 2 over the years, they typically last a year or two. I purchased this core version thinking since i had the extras for it already, i could save some money. Unfortunately right out of the box the y button and right bumper didnt work correctly. I had to return this, i dunno if its just cause it was the core controller or if it was just one in a million chance i ended up with a bad one. This experience definitely pushed me away from the core controllers.

I recently had to replace my original Series 2 as the coating was dtarting to peel off and buttons were becoming less responsive. First replacement series 2 = no X-button. Second series 2 = no Y-button. Third replacement will hopefully be a charm. When it is working, I dont think it can be touched regarding fit/finish.

The stick drift is ridiculous on this controller and it’s new.

For a controller thats supposed to be in " excellent" condition, it didnt seem so excellent. The controller was dirty, why was it not cleaned up? It had ugly stuff all around the controller, and it also had a weird smell. Kinda dispoinnted with this purchase.

Went through 2 in 6 months and both got really bad stick drift

Good overall control this is my second one purchasing. First one got stick drift.

works as advertised. wish i had a little more help explaining all the buttons but I guess i will figure it out.

Having trouble with the right bumper already. It’s feels great and is great having the bottom buttons.

The back is white, which is a big turn off for me and doesn’t make any sense.

This is the second Elite Series 2 controller I have had to purchace, so I am hoping that it lasts longer than the first one. The design appears to be improved; namely, the grips are not seperate pieces that start to slip off after some use and then become uncomfortable. The bigger issue the first time was the joysticks drifting, so if that happens again I will have to update this review.

Quality control on these controllers is horrible. The A button fails to register. D-Pad is wobbly to one side. And one side of the controller's rumble motors is stronger than the other side. Tried different replacements from Microsoft, and all experienced the exact same issues. So I bought this one from Best Buy, and even the controller from Best Buy is experiencing the same 3 issues.