Customer Ratings & Reviews

Best controller I've used for my series X by far. Definite bump up from the standard.

Bought excellent condition and the right stick was broken

Picked this up while my original elite 2 was in for repairs. Haven't put it down since.

Ordered this controller it when first came out one of the rear paddles just doesn’t register when pressed that one paddle worked when it wanted to, ended up returning and ordered a new one that I’m waiting for again. Software on the controller is a big improvement over the original. Tigger locks can register full pull while locked. The app is easier to set up the controller. Also has 3 profiles plus default.

I love the xbox Elite 2!! The best for my xbox!!!!

Its good when it works. After a while the controller starts to break apart from the back and have various other problems. Not as good as they use to be.

I bought this thing open box "excellent" condition. The left stick was half broken, it wouldn't click down all the way when you tilt it. The right stick already had drift. Only reason I'm giving it two stars is because the return was so painless.

Came safe and fast and im loving it starting now, thanks best buy

I started to have issues within 3 months of having this product.

I want to like this controller but I don't. The buttons don't register half of the time, stick drift happens too often, and the price is off. To replace it, means having to wait for another one to come from Microsoft or shell out a lot of money.

The only issue i have had is with the trigger button. I had to buy another controller so wasn't happy about that.

Open-box. Perhaps my understanding of Open-Box is skewed. Historically, those items are in the original manufacturers box, and otherwise like new. The item I received was reboxed in a generic cardboard box. When I checked warranty, the item had no warranty via Microsoft. While it was less expensive than a new controller, the trade-off was not worthwhile, so I returned it. It did not appear to have any defects.

Great controller cheaper option if tou already have bought elite controller before

was nonfuntional upon arrival. Seems it was not checked to make sure it worked before shipment.

Bought this in 9/17/20 and on 10/22/20 I have left stick drift. SMH Microsoft I cant be buying $60 warranty every month. I consider myself a casual and average gamer. I play battle royale once every couple of days and for maybe 3-5 hours at a time. Unacceptable *Note the microsoft only offers 30 manufacturers warranty. You need the best buy warranty if you are going to get this

Product is nice, the first year of use is great. Having access to extra buttons is convenient. However this controller is way too expensive to only last roughly two years. I am a moderate gamer and disappointed to get so little play time out of the controller.

I understand that it was a open box, but having stick drift that bad on a controller that should’ve been recertified tested and tested again it’s pretty ridiculous

Awesome Wireless Xbox controller! Does everything I had hoped and more! Love it!

I was very happy to get this Elite Series 2, as the first Elite Controller was fantastic. After using the Series 2, I noticed that the ergonomic design had improved slightly over the last iteration. HOWEVER, after using the controller for less than one full day, the paddles on the back of the controller stopped functioning. I tried updating the controller - no updates available. I tried turning off the controller and then powering it back on, to no avail. I then restarted my console, thinking "perhaps that will work." Yet again, I was disappointed to find that the controller's paddles still do not work. $180 down the drain, since my controller is not returnable anymore. I purchased it in advance of the Series X launch so I'd have it when my new console arrived. I guess I won't ever purchase accessories that far in advance again!!

This is a great controller and feels very solid. Unfortunately, it still develops the joystick drift that I have had an issue with on all other controllers.