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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16935 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 16,935 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool controller and exactly what my son wanted. He loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the elite series without the extra's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is exactly like the black elite series 2 controller only difference is there isn't the extra buttons that you get with the black elite controller and of course this one is white. I expect this controller to do the same thing as my black controller with the RB button where it won't register the click.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Xbox is awesome!!! Love the rechargeable battery.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Bought for my son

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He says it is awesome and enjoys the customizations of the controls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Nice controller but had connection Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the feel of this controller, the case, and charging solution. It felt like quality in every way possible. However, within a week the controller started loosing connection... alot. I read other reviews, saw all of the other complaints on this frequent issue and decided that I would rather wait on the new console launch(series x). I wanted it to work, but I would rather not gamble my my money on an unstable product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loves his new controller obbbbbssesed totally recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TEST YOUR CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned 2 of these that I bought IN STORE BRAND NEW and BOTH CAME DEFECTIVE straight out of the box. I didn't even got to really use them. The first one had an issue with the profile light 1 would not come up at all. Second one the p3 back pallet button would not work unless pressed really hard. On the second one I noticed the paddle issue right away because all the other ones make a clicking sound but the P3 would not. P4 was a bit strange too but it was working but I could tell that it was going to fail pretty fast. I recorded the unboxing and straight out of the box even 1 of the thumbstick was dirty. Keep in mind that both where SEALED and PAID FULL PRICE. I feel like Microsoft is re-packaging refurbished controllers as BRAND NEW when they are really not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth getting open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy open box it's always broken regardless of listed condition I tried about 4 times

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite controller. Works just like advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started getting sticky after a month

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a few months but the back paddles broke after a month and the left bumper is sticking. For the price I expected better

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good xbox control for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is really good i recommend to everyone for gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Responsive Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in my hands and Fast Response for wireless PC Gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, love it. Took awhile to get but I finally got one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, customization is great for my gaming needs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice controller .. but drift issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great but… after 2 years of hands on use and i am having erratic controller movement and drifting of the controls. Microsoft is not helpful and very disappointed when spending $180 on game controller that just lasted only a couple year of light use. i cant recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Series elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great when it was working properly. But after 1 month of daily use. The controller got massive joystick drift.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not design to last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left d pad stopped working,had the controller for a month to two

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Controller a lot heavier than my aim custom controller. I had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers fire buttons multiple times incorrectly and this looks like its been an issue for over a year and MS is still selling these with the issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    grandson loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift. my grandson loved it and said just what he wants

    I would recommend this to a friend