Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10315550
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
So purtty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the halo one better but this one is just so pretty
I would recommend this to a friendRB Button stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No exchangeable products in stock. Had to get a regular controller and was refunded remaining balance with store credit. . . Guess I can use that to buy 2 more regular controllers?!? Unacceptable. Should have been refunded in cash. Also, lost my two year geek squad warranty because it only applies to the product that THEY DON’T HAVE IN STOCK ANYWHERE. Very unethical to provide an inferior product in exchange, give the remaining balance in store credit, and to eliminate the remaining year and a half in my protection plan because YOU do not have the same product to exchange! Also, don’t give me this BS about “We cAn’T fOrEsEe tHe SuPpLy FrOm ThE mAnUfAcTuReR”. Honor your protection plan, and if you are unable to do that, at least reimburse in cold hard cash. SMH
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new controller! Makes gaming more fun and easier!
I would recommend this to a friend Short life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right Bumper no longer works after only 4 months of use
No, I would not recommend this to a friendDrift issues still exist with elite controllers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Severe Left Stick Drift no more then 6 weeks after purchase. From past experience it's still an on going issue with these elite controllers so much so that Microsoft now has a 1 year warranty over the 90 days they used to give you. I always purchase these with a BB Replacement plan and have used that quite often. But even with Replacement Plan the stores always have them out of stock.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. If you'd rather not use your replacement plan for this device, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller wouldn’t turn back on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don’t do bad reviews and I had really high hopes and excitement to finally have an elite controller but after 2 months of careful usage my controller would not turn back on after disconnecting due to inactivity. Tried everything I could to get it to turn back on. Did a lot of research and unfortunately only found 1-2 other people with the same issue and they were able to get it to turn back on just by leaving it connected to the Xbox with the USB-C for 10-12 hours. Unluckily mine would not turn on even when plugged in. The indicator wouldn’t turn on either and all I could hear was a low buzzing noise from the controller when holding the Xbox button. You would think that after spending almost $200 on a controller you would have minimal issues with it. After doing research on the controller I’ve seen many people having problems with unresponsiveness. I was left disappointed after having to send it away to get it replaced by a different pre-owned (most likely faulty) controller. Luckily I had 2 weeks left on my warranty and now I’m left impatiently waiting to get my replacement. We shall see how this ordeal goes. (Will update once I receive the replacement.)
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing i bought in a cool while its cool
I would recommend this to a friend - Cons mentioned:A button
Biggest dissappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally, I've experienced the A button sticking and inconsistent bluetooth connectivity with PC. I have also read issues with the right stick drifting when neutral. For a premium controller that costs almost as much as a console, this is inexcusable. Returning and trying my luck with a normal Xbox controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Steve,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Xbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is awesome! Greatest controller forever!
I would recommend this to a friend Not as elite as advertised
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They said it’s an excellent open box item. But it drifts and lb and tv doesn’t is hard to press and also the rubber grips are coming off
No, I would not recommend this to a friendElite Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control stick's are already sticking and have drag
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Never worth the money for Microsoft controllers.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all Microsoft controllers, stick drift after a couple days of use.
No, I would not recommend this to a friend Controllee
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller For pro gramers. Better then 3 parties.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product for a great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a gift. It was exactly what they wanted.
I would recommend this to a friend Good but could be better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The added functionality of the paddles is a real plus, but as other people online have mentioned the right bumper starts to stick after some time needing a warranty fix. Overall the product feels solid and familiar to use. There is however the known issue with the right bumper after some use.
I would recommend this to a friend- Pros mentioned:Feel
Good controler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control is nice like the color and the way it feels
I would recommend this to a friend this is sad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first one only lasted about 13/14 months. It carries a 2yr warranty but that warranty does not transfer over to the new one. They did replace it with a new controller but without a warranty They said I would have to buy a warrenty and now within the first couple weeks I'm having trouble getting it to charge . This isn't the first time i've had trouble with items from "Best Buy" and I can say that I will stay away from them in the future.
No, I would not recommend this to a friendUses for his PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves, is very easy to use comfortable grips
I would recommend this to a friend- Pros mentioned:Customization
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Feels amazing and very customizable.
I would recommend this to a friend - Pros mentioned:Overall performance
Elite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elite controller without the extra buttons. It’s fine.
I would recommend this to a friend