Customer Ratings & Reviews
- Model:
- FST-00001
- |
- SKU:
- 10315550
Customer reviews
Rating 4.4 out of 5 stars with 16936 reviews
(16,936 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Really good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Really good controller recommend it to anyone
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 3 out of 5 stars
elite controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels kind of strange. Too used to old school controllers I suppose.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Controller was never working correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller wasn’t working the correct way I went to exchange it they said I was one day too late but the controller is now just gonna waste on the dresser
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Awesome Controller, until it breaks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller, just sucks that the RB button is known to break within a year.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
1 year throw away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a year and am now having issues. RB no longer works. My previous elite controller lasted 5 yrs with no issues, just replaced due to grips wearing out. Unhappy.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller……………………………………………………………………………………..
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend - Cons mentioned:Stick drift
Rated 1 out of 5 stars
Buy new, never preowned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Had stick drift right out of the package and because it was a gift after the return period they will not let me take it back. It was considered in “excellent” condition when I got it.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Button quality
Rated 1 out of 5 stars
NOT as described
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listed as Open-Box Excellent. Item was dirty, sticky and had stuck buttons. Far from described condition. Only thing Best Buy offered was for me to bring it back to store and pay full price for a new one.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend Rated 3 out of 5 stars
It's ok/Watch for missing pieces
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent. Was missing some pieces but didnt know until it was too late too ask where they would be?!
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If it's still within its return period, we recommend reaching out to the Best Buy Help Center for assistance here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Double Bumper Click
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for a while - then the bumpers start to double click
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this controller. When i took it out of the box it already had terrible stick drift on the right stick. So bad that I couldn’t even play. I ended up returning it for a core
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Bumpers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LB and RB its always a problem in fps games the overall controler its good
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the bumper buttons on your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help. We recommend contacting them for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Disconnects randomly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller just disconnects randomly. Fully charged and everything just disconnects and reconnects at any given time. I’ll be exchanging soon with my warranty. Recommend the $60 warranty
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Xbox elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Latency is noticeably worse then ps5/ps4 controllers. You’ll have to buy paddles and sticks separately and it ends up being about the same price as dual sense edge.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
Going to be my 3rd one in less than a year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the first one in November when it was released, that one's right bumper broke in May. I traded that in and just recently the left stick is starting to drift up and down. I love the features and the way the controller feels but looks like they didn't improved the quality very well from the elite 1 which I went through over 10 of those in a few years due to the left bumper breaking.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but piece fell off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller but the thing that you can adjust triggers fell of but I’m still able to use feature
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Need a better controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller. The first, right bumper was sticking and the analog stick drifted to the right. So far, the analog stick on the second one just started to drift to the right or left. I play everyday, so it is being used. I'm disappointed that a $180 piece of equipment does not function properly.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you haven't done so already, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
I would skip this one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pay way extra money for an xbox controller only for it to get stick drift even quicker than the regular. I will just stick to the original controller and throw on a replacement plan and game happy as can be
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 2 out of 5 stars
Bad drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I expected. The drift sucks and it is impossible to play with.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Logan,
We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but small so if u have big hands then I would not get this
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend





















