Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 16,936 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Really good controller recommend it to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    elite controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels kind of strange. Too used to old school controllers I suppose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller was never working correctly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller wasn’t working the correct way I went to exchange it they said I was one day too late but the controller is now just gonna waste on the dresser

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome Controller, until it breaks.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, just sucks that the RB button is known to break within a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    1 year throw away

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a year and am now having issues. RB no longer works. My previous elite controller lasted 5 yrs with no issues, just replaced due to grips wearing out. Unhappy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller……………………………………………………………………………………..

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Buy new, never preowned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Had stick drift right out of the package and because it was a gift after the return period they will not let me take it back. It was considered in “excellent” condition when I got it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    NOT as described

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listed as Open-Box Excellent. Item was dirty, sticky and had stuck buttons. Far from described condition. Only thing Best Buy offered was for me to bring it back to store and pay full price for a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok/Watch for missing pieces

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its decent. Was missing some pieces but didnt know until it was too late too ask where they would be?!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double Bumper Click

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for a while - then the bumpers start to double click

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this controller. When i took it out of the box it already had terrible stick drift on the right stick. So bad that I couldn’t even play. I ended up returning it for a core

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bumpers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LB and RB its always a problem in fps games the overall controler its good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disconnects randomly.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller just disconnects randomly. Fully charged and everything just disconnects and reconnects at any given time. I’ll be exchanging soon with my warranty. Recommend the $60 warranty

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Xbox elite 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latency is noticeably worse then ps5/ps4 controllers. You’ll have to buy paddles and sticks separately and it ends up being about the same price as dual sense edge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Going to be my 3rd one in less than a year

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the first one in November when it was released, that one's right bumper broke in May. I traded that in and just recently the left stick is starting to drift up and down. I love the features and the way the controller feels but looks like they didn't improved the quality very well from the elite 1 which I went through over 10 of those in a few years due to the left bumper breaking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but piece fell off

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller but the thing that you can adjust triggers fell of but I’m still able to use feature

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need a better controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second controller. The first, right bumper was sticking and the analog stick drifted to the right. So far, the analog stick on the second one just started to drift to the right or left. I play everyday, so it is being used. I'm disappointed that a $180 piece of equipment does not function properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would skip this one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay way extra money for an xbox controller only for it to get stick drift even quicker than the regular. I will just stick to the original controller and throw on a replacement plan and game happy as can be

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Bad drift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I expected. The drift sucks and it is impossible to play with.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Logan,

      We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but small so if u have big hands then I would not get this

    I would recommend this to a friend