Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 16,936 reviews
  • Rated 3 out of 5 stars

    Quality issues

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars, but the right trigger is a little noisy...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month of use this controller no longer functions properly. The thumbsticks stick and make ALL games unusable and neither Xbox or Best Buy will take it back. I could have purchased two controllers for the price of this and will do so next time. If you are going to buy this MAKE SURE that you get the coverage so it can be replaced, I guess the joke is on me for assuming a $150 controller would work longer than 1 month.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Overpriced Brick

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my 2nd series 2 elite controller. Returned the 1st with geek squad replacement due to buttons going bad. LB already out on replacement. Will send to Microsoft for repair but then selling. Not messing with this expensive brick anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Most have for online gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not as good as first gen elite control. Like the feel and trigger controls better on this one.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Sad experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not delivered with all parts listed. Was listed in excellent condition but buttons weren't functional in addition to missing parts as stated.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rethink it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, Same analog response, Xbox and Microsoft need to step up their GAME.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Unmatched Performance & Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Elite Series 2 Core Wireless Controller in red, and I couldn’t be happier with my choice! This controller is a game-changer for anyone serious about their gaming experience. Here’s why I’m giving it five stars: Design and Comfort The sleek red and black design is not only visually stunning but also feels premium in your hands. The ergonomic design and textured grips make it incredibly comfortable to use, even during marathon gaming sessions. The adjustable tension thumbsticks and custom profile options have taken my gameplay to the next level, allowing for precise and responsive control. Performance and Customization This controller excels in performance. The remappable buttons and adjustable trigger sensitivity offer a level of customization that is unparalleled. I love being able to tailor the controller to my exact preferences, which has significantly improved my gameplay across different genres. The 40-hour battery life is fantastic, and the built-in rechargeable battery means I no longer have to deal with disposable batteries. Versatility and Connectivity The compatibility with Xbox Series X, Xbox Series S, Xbox One, and Windows PCs is a huge plus. I can seamlessly switch between my console and PC without any hassle. The wireless connectivity is rock solid, with no noticeable input lag, providing a smooth and immersive gaming experience. Overall Value While the price is on the higher side, the quality and features of the Elite Series 2 Core justify the investment. The durability and build quality are evident from the moment you hold it, and the positive impact on my gaming performance makes it worth every penny. In conclusion, the Microsoft Elite Series 2 Core Wireless Controller has exceeded all my expectations. It’s a top-tier controller that offers comfort, customization, and outstanding performance. If you’re serious about gaming, this controller is a must-have. Five stars all the way!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn’t waste your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left stick drift and RB not registering within a week. I only bought the controller because it was on sale. If you’re gaming on Xbox just buy a battlebeaver instead. It’s worth the wait. If you’re on PC the ps5 controller is the best.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. Bumpers would stop working after a couple weeks. Double clicking for the bumpers was biggest issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come out good the first time, joysticks had major drift. Had to return for another one. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too expensive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the series 1 better. too expensive for the left stick to malfunction within a couple months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift out the box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its not a bad controller love the paddle placement,but the quality has remained stagnant over the years. Get a scuff or a battle beaver tbh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 1 out of 5 stars

    Not for combative

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow response controller never seen a slower controller then this not good for comparative good for offline games

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Unfortunately not long-lasting for competitive.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my fifth or sixth model by now. It doesn’t hold up to playing competitively. The dead zones will rise, and bumpers will begin to fail resulting in double or non-existent presses.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    JUNK!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this OVER priced controller for 7 months and the left thumb stick has already broken. The buttons are not always responsive and stick. Do yourself a favor and don't buy this garbage!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked alright for almost a month, then broke down. The button on left is but functional.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Reina,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    stick drift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned due to stick drift . everything else was nice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller Falls apart and buttons stick too easily

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Doesn’t worth the price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons gets broken within two to three months. Doesn’t worth the price. Use multiple all are similar. Bummer gets sticky and buttons respond intermittently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rethink Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a quality controller. One of the buttons "sticks" when you press it. It happened right out of the box, so that was discouraging. Best Buy offers geek squad but they say I have to get it looked at but our city is landlocked and I can't travel to a local best buy. Pretty discouraging on both ends. Poor product and poor service.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft