Customer Ratings & Reviews

Just bought this in store myright thumb stick has stick drift and the left and right bumpers keep not registering and get stuck at random.

Oh it’s so beautiful however it doesn’t stay connected to the Xbox.

Bought it and already have to send it in to Microsoft to be warrantied. Because best buy refused to help me out

This is the 3rd "Elite" controller I bought and they are all not really worth the money. If you really want/need one and you plan on using them daily consider an extra warranty because they don't seem to last very long. I consider this controller the most disappointing Microsoft product out there.

Very good control but it tends to turn off when I’m in the middle of WARZONE. Quit annoying

Paddles on controller stopped working and have to return to store. Hoping it's an isolated issue.

the Lb and Rb will break buy the best buy warranty

I own prettty much every controller for PsS3, 4, & 5 and Xbox 360, one, and series X. This is the best so far. Will have to get the PS5 Dual Sense Pro when it comes out for comparison. Sony needs to correct the oversized touch pad. Maybe allow user to turn off the touch pad.

Ive had this for 2+ years now and the only complaint i have is the right bumper doesnt fully work, what i mean by this is when i press it, the imput wont work unless i press hard so this impacts my gaming performance. But do not let this scare you because this controller is so good, the battery life, customization, feel, and wieght. I would 100% recoment getting a warrenty and i would 100% reccomend this controller

Love these controllers but button sticking is a constant issue with them

Do not buy open box online the controller I got was covered in some type of grease and so is the case I had to clean it off it was disgusting after connecting it and letting it charge the controller also had joystick drift when I took it back to swap it out for a brand new 1 the employe said that they have had issues of people buying these open boxes and swapping out their open or broken controllers which they do nothing to Prevent people from doing this and she suggested I just buy it brand new.

First controller I owned RB button switch failed. Now this controller has the same issue, not activating at all or double clicking. A gamers dream to select the wrong weapon while playing Fortnite. Initially I tried remapping to the button to the bottom, no big deal, just new muscle memory to learn. Then the left analog stick started drifting forward. Deal breaker. Geek squad guess who going to be visiting you soon. I never had this issue with 360 controllers. MS needs to get their act together. Personally, I have had 3 Xbox 360’s, 3 Xbox one X’s and 3 elite series controllers fail. Enough said.

Started out great then the buttons broke after 4 months.

Only got this hoping the infamous stick drift would maybe not happen for a little longer than the regular xbox controllers. It's just as bad. Really dissappointing

Bought in “excellent condition” and came dirty and one of the paddles didn’t work. Asked if I could be given a discount since it was used but only able to return

It's a great controller but the issues with windows 10 make it almost impossible to configure

I had to return two of these controllers due to the A button on both not registering all of my presses. I still have the original Xbox elite controller and it’s still working fine after 5 years. I’ll pass on this new elite controller.

 My hands start sweating 15 minutes into a game with the Xbox elite series 2 controller however, it takes about an hour and a half with the Xbox standard core controller to start sweating

Open box product was damaged. Buttons did not work.

This thing has failed on me twice un two years. Microsoft replaced it the first time after about 9 months of gaming maybe 4-6 hours a week. The second failure happed about 8-9 months later and each time it was the thumbstick drift. Very disappointed.