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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 16,936 reviews
  • Rated 4 out of 5 stars

    Its good just not the best build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd time buying elite 2 the first one started falling apart after 6 months never dropped or thrown one of the paddles never worked and there was a rattling inside the controller

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Came with the A button smashed in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd elite series 2 controller and the A button is smashed in after i turned in mine with a warranty that had the exact same issue. Really would like my 180 dollars back feel completely ripped off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers buttons are stuck, barely been used will have to return for a new one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean overall its a good controller BUT this thing breaks so much. Been through 2 of them in 2 years and they make you buy the warranty again. I should just be able to continue on with my old warranty, costs $70 each time! Debating if I should purchase the warranty again or just have them replace it with a new one. I never throw my controllers or hit them either. 1st one the AUX input stopped working and the 2nd one that I am now the left bumper is unresponsive at times. 50% chance it works whichs is extremely annoying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jimbo,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    very bad controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it will break before you know it, it took less than a year for it to break and for the price, it's not worth it at all it's a trash controller

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not working after a month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great initially! Was skeptical of the bad reviews you can find when googling this product. That said, the joystick no longer works. There’s a significant delay when pushing up. I will be replacing mine. I’d highly recommend looking elsewhere or purchasing the geek squad 2-year plan. Although, very costly. I’d also suggest looking elsewhere for a paddle controller more reliable. Fortunately (or unfortunately), mine broke within the warranty timeframe.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Buttons are no good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X, Y, A, B buttons are awful. You have to press all the way down and even then, there the press may not register.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Ridiculous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for first day then stick drift major stick drift like literally the same day I had it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Smh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its not worth it expensive mine cane broken just get yourself a jormal fontrooler save yourself the extra money trust me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Has so many different settings to make your gaming experience more competitive. Faster trigger, faster look speed, more precision aiming in shooting games. Highly suggest buying one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked wonderful but after a few weeks joy stick kept drifting !!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never trust the open box description.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this as an excellent open box. This thing didn’t come with the original box or papers, which is ok. Came with just the case and all accessories. The charging cord it came with didn’t charge the controller and didn’t fit in the case to charge it that way. The controller itself was disgusting it was scratched up and filthy. Don’t get how it was excellent condition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for all.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an open box item so maybe it was just me but I am a PC gamer and this controller was just a Bit much for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Elite series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Xbox elite controller I’ve bought from Best Buy. They’ve both quit working in some way or another. I don’t believe it’s best buys fault necessarily but yanno

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through 1 elite series and 2 cores, A button registers less than 80 % of the time in the testing lab. Overpriced garbage

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Be careful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got stick drift within 3 weeks of barely any use. And thanks to Best Buy taking elite membership away. I’m stuck w a 180 dollar piece of junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one of these I’ve owned the first one completely stopped turning on, and now the second already has triggers going out after 6months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable enough.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an extremely comfortable and useful controller. Unfortunately, the durability is a different story. Stick drift and button malfunctions are extremely common within the span of a year. Borderline UNACCEPTABLE build quality from a $200 controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry if you've run into an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite stick drill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week of using it, it has terrible stick drift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift is guranteed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift straight out of the box. Not worth it. Good controller, but no point if the sticks aren't accurate.

    No, I would not recommend this to a friend