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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16937 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 794 Showing 15,861-15,880 of 16,937 reviews
  • Rated 4 out of 5 stars

    Used Elite Series 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, came with all parts. Some of the colors for changing the Xbox button don’t seem to work properly but that’s purely cosmetic.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    New and drifting already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have a month of use and the right joystick is already drifting down really bad. Is really expensive, you would think you would not have a problem like that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s not worth it for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox elite controller is okay I have bought 4 of theses controllers in the past 3 years lucky I have warranty but it plays out in six months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    KEEPING IT B/C MY OG ELITE CONTROL IS TORE UP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    intermittently has issues connecting to the device and just blinks without being able to re-sync the controller to the console. it requires the use of a hardline connection to reconnect to the console.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    great premise, bad execution.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick drift was is horrible after less than a year. Tried solving, but unless its under manufacture warranty, would not buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Has potentially

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great control but the LT sticks. That is unacceptable for a $200 control that is only a few days old. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear there's an issue with the left thumbstick on your new Xbox Elite Wireless Controller Series 2. If you haven't already, we recommend exchanging it for a new one at Best Buy. Or if the return period has passed, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small, Very expensive breaks down in less than 5 months, I don’t recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mission Failed! we'll get em' next time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was beautiful after I bought it. A shiny new toy! You open the packaging, and sniff the brand new controller Like you would buying a brand new car! Now, using it on day one, the Y button is 50% responsive from input press, and sometimes the right bumper doesn't want to cooperate 80% of the time as well! fun times! premium controller! poor in the taste of actual usage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh don't upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret updating to the Series 2. The Series 1 was better. I have had to replace this model 3 times now. Starts drifting and buttons stop working.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to fix the sticks Microsoft must have had a faulty blueprint

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought open box has stick drift not a good controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Elite Series 2 Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller brand new. I hardly play my Xbox since I have a PC and mainly play games on it. I used it a couple (3-4) times, but within 3 months, it would no longer charge or power on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Bad over priced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the buttons stick its to heavy the controller even cuts me by the trigger guard

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are testing in quality every 2-5 months a button of a joystick go bad these things are Terrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $180 dollar paperweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. This is my 2nd elite series 2 controller. $60 dollar geek squad plan purchased with original controller. Returned controller because the right bumper stopped working and the trigger lock for the right trigger broke off so I returned it and got another one, paid another $60 for geek squad plan and the thumb sticks literally unscrew themselves while you’re gaming. Don’t waste your money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Shame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drifting issue (of course). For the amount of money and the warranty from Microsoft and process of trying to return it its obvious not worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't already returned it, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Not that great very stiff and clanky not smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has major stick drift and just feels clanky wish I could return and get a scuff instead tbh

    No, I would not recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    A button? No thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A button doesn't register half the time. It's a fine controller otherwise but unusable. I went through 3 before just getting a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite 2 - Not a good choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this controller late January, around March 10th RB button was broken, now sticks have horrible drift. Pretty unplayable. and of course I didnt get warranty :)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got stick drift in 1 week lol. DO NOT BUY!!!!!!!!!

    No, I would not recommend this to a friend