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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16937 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 16,937 reviews
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best, super cool that it comes with a charging case

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    200 dollars controller?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is not working no more didn't used it that much and it walk by the self in games.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Do not buy this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a year now. DO NOT BUY THIS! The left and right bumper just stopped responding. Now I have to press the buttons 4 times before they do anything. This is not good for any game unless the game you play includes waiting 5 seconds to do an action.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke a month after buying it. I forgot to call back for warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. Does not come with accessories.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these controllers at the same time and both controllers are experiencing the same issues where the left joy stick gets stuck in the forward direction and the controllers disconnect randomly while playing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Left joystick already gave out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick already gave out on left side 3 months in. Now you have no stock to replace with my warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what they wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what they wanted! White controllers that is cool 2 the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Xbox series s. I exchanged for white model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, Never buy Used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mixed review. The controller is great in every way but buying this as an open box was a mistake. Even though it was advertised excellent condition it came without the box, triggers showed ware and some of the paddle buttons didn’t work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with it, they never included a charger for it. I had to go out and buy my own -.-

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable connection out the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works fine via usb but once is synced wirelessly it drops connection within 3 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after not even 1 year. My son is very careful with his stuff, takes care of everything. Definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger port broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the open box “excellent edition” and the charger port broke only after a couple of months. Controller won’t charge at all. Never buying “open box” again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Élite Control 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, it broke within two months and I’ve had several friends tell me the same

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Chris,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers and great value for everything you get

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Elite 2 garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is garbage. Only thing cool is the Xbox button can change color. The lag and configuration is horrible. I pick up any other random Xbox remote and it works perfectly fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps with gaming and is great at what injeed it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left Stick Broken After 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great until 4 months into owning it and my left stick lags. It won't register max input. It only registers about 60% input. Then when you let the stick go, it sticks (virtually not physically). For $180 controller, it should last longer than 4 months. Microsoft won't replace as it is outside its 3 month warranty. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very delicate

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product when its working but mine just stopped connecting to my pc for no obvious reason and hasn't been able ever since.

    No, I would not recommend this to a friend