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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16937 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 807 Showing 16,121-16,140 of 16,937 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks travel while playing the game and won’t stop

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for mobile gaming, works perfect with mt iphone 14 pro

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two of these and had problems with the d-pads on both within a day of use. It’s disappointing that Microsoft would release an official product with such lackluster quality, especially considering the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes time getting used to the paddles but it’s very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I gave it a chance and was highly disappointed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. Ive been through two of them in a year. First one went down with a sticky/non working right bumper. I returned under warranty and received a new one. This one in the left stick now drifts and sticks at all times. Dead zones will not fix. Spend your money better and look into buying SCUF.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there is an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Dont buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered a replacement from Microsoft after my first one charge port was not working and the second one comes and has a defective right bumper and I try to get another replacement and they say it's out of warranty I don't recommend buying this if you want to have to pay 180 because your controller was defective

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Control er

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons weak break off in 6months suck suk suk suk

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved, definitely buying again, highly recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller but did not last very long. A button stopped working

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Eric,

      We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    A button issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A button sucks. It doesn't register it. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cami,

      We're sorry that there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. If your controller is still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If it's still within the warranty period, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a open box labeled as excellent quality, it was something first being registered 2 years ago with a defective left shoulder key, and it was sold for 90 bucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this controller Glad I got it for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth working easy to use and comfortable in the hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it perfect gi for Christmas ¡!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control-er

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I ever had so smooth and easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hehdjdnd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hsjdjdndkf jxkndkckc isjdndndj Indians jjsjzjznzz. Shsnn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reviews were right, barely works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the reviews and figured I’d try it. Website said one model # and I received a different model #. A button works 75% of the time, disconnects from your console at random times. Wish it worked better but you’re better off with a standard controller or trying a scuf. Returned this in just a few days. Bad item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not recommended and overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return. Son complained the buttons didn't feel like his current xbox controller and they didn't press far enough and trigger the button press. the controller weight didn't feel right and too heavy in long gaming sessions for my kid Save your money and go with the regular xbox controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality product, a lot of factory defects, do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we have seen on other reviews after purchasing buttons stop working even after cleaning very disappointing for what these cost not lasting very long

    No, I would not recommend this to a friend