Customer Ratings & Reviews

Terrible product. Only used it for a day and it created tons of bugs that I couldn’t even found online. Many people said that Elite 2 had tons of problems, I didn’t believe, now I do. Refund

I’ve had the controller for four months and the right bumper has already stopped working. It is in no way a comparison to the series one

Microsoft could do better. ^^^^^^^^^^^^^^^^^^^^^^^^

After a year right bumper not responsive, works 1 out of 10. These controllers fall apart around the 1 year mark. Best Buy has an amazing warranty but the controller is never in stock!

Will not charge after 3 weeks of purchase and it is completely useless now. Complete waste of money and very disappointing

Bought in Feb and it was busted July. Bumper refused to work. Get the insurance if you do get one.

Problem with control not as detailed took back and had the same problem

Not thr best left joystick has drift if you can fix it yourself then that great if not i DO NOT recommend

Have returned over adozen of theee , great until it dont work rught could be a day or a month better products cheaper and better made

After a month the analog stick no longer worked and had terrible stick drift

Broke in 3 days had to return it. Will not be buying another.

Given the price, AND the experience from the Elite series 1 there is no excuse for an even more expensive version of the product to be this broken. Again.

Don’t buy these controllers. 3 months my triggers went out

Do NOT buy. Less than 1 year the bottom housing cracked. The bottom housing should be a stronger or thicker plastic. Waste of money.

Don't be fooled by the quality feel. Your right bumper button will fail within months. This is the 2nd one that has done this to me. Several friends reported same issue. Would not recommend.

Start button wouldn’t be able to press without it getting stuck

Had to return. Controller stopped working within less than 2 hours of light use.

garbage product from a garbage company would not recommend

The controller itself feels great and has everything I really want in a controller. The weight is nice, the battery life is massive compared to other controllers. The easy customization on PC is great, and I don't need to do much, if anything at all, to have it work on PC games. I had the original black one as well. Unfortunately the shoulder button no longer works. For background, I use my controllers on average 4 days out of a week and for anywhere from 3-12 hrs out of the day. I don't play any intensely competitive games. So why 1 star? Since day one I've never gotten a controller that has ALL of its parts functioning properly. I've received 6 controllers in the past 2-3 months going back and forth sending different core controllers back to Microsoft. Each time I got a controller with different serial numbers. I was refused a refund and instead given a partial refund to keep the controller. 1st controller: came with defects on the grips and the magnets for the back paddles were weak for some reason. I could easily flick one off during a gaming session. Big mistake sending this in because otherwise, all the other buttons were functional. Everything to come was just worse off. 2nd controller: 1st day of use I would navigate a menu in games like Elden ring and it would move two spaces over. For whatever reason, bumpers would register double presses with a single press. I decided to play narrative/story centric games and discovered the A button also did this. Which, as you can imagine, made me skip a lot of dialogue I wanted to hear or read and was extremely frustrating. 3rd controller: Hey bumpers work but now both the A and Y buttons were registering double presses with only single taps. Like the previous controller but worse now because how often the Y button is used as part menu navigation in the games I play. At least not skipping dialogue just meant pressing B instead of A. 4th controller: Great now I have the opposite problem but with more buttons. All the ABXY buttons only registered if you pressed them exactly in the center. I could tap the buttons from the side and see them fully depress but it would not register an input. More prevalent with A button. 5th controller: Everything was fine wired. But for some reason, over wireless/bluetooth, the A button would not register rapid presses like it did over wired connection. Tapping the button, say, 30 times as fast I could, it would register maybe 5 of them with a long pause of no registered inputs in the middle. Did not have this issue with previous ones and again, this did not happen while wired. 6th controller: My current one and I will probably going to go for send it in AGAIN. This one, the left thumbstick will NOT click/depress if I angle it towards diagonal top left. Being that a lot of games use this as the run button, I often end up not being able to run if I happen to go that direction. I either have to pull back to click or press VERY hard to get it to register. This does not happen with any other direction. ON TOP OF THAT, the joysticks flick, badly. I'll run and let the stick go to make a character stop in game, only for them to stop and spasm out to try and do a sudden 180 degree turn. This is absolutely gamebreaking for games where I need to make minor quick movement adjustments to say, revive a teammate. More often than not, I'm fighting the flick because me doing a 180 degree turn makes me not face them which means I cant revive teammates. This did not happen with the previous ones. This is a disaster for games that use radial wheels for skill select because it will flick to opposite of what I pick. This is just absolutely ridiculous. Do any of these controllers go through QC? Does anyone bother to actually test them before slapping the OK sticker for them to be sold/given regardless whether or not it is new or refurbished? I would expect issues to pop up after playing for awhile. Not one day one for both new and refurbished controllers. Games played through ALL of these controllers: Persona 5, Fortnite, FF:Stranger of Paradise, Elden Ring, FFVII, Harvestella.

Terrible controller, I’ve had it for about 8 or 9 months now and the battery is already destroy, will just randomly turn off every 10 seconds even when plugged into the charger cord