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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 16,940 reviews
  • Rated 5 out of 5 stars

    Great controller at a fair price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller I have the first version and the second version is great too.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Don't buy unless you can afford warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased December 2019 December 2019 Right out of the box. Sticky A button, triggers seemed to be somewhat sticky. Read reviews seems to be a common issue. Eventually got better. Seems all is fine June 2020 Triggers seems to be sticky again, the vibration seems like the motor is too strong. Rattles my controller very strongly. Have to turn off vibration. July 2020 Rb is not responding but 30% of the time, and the A button is not responding as much. Triggers still acting sticky August 2020 Complete stick drift on the left analog stick. Going both up and down, they fight it out. Rb is needing hard press to be responsive, A button needs multiple tapping to make it responsive, triggers are still sticky at times. Results: lost 180$, Microsoft says out of warranty, but you can purchase a new one. BUY THE WARRANTY!!!!!! Thanks Microsoft. I had always purchased your product with confidence. But since I pretty much was told to get bent. I'm done. I gave this 2* btw because when it does work, it's great. Feels great, from the trigger locking/vibrations, the d-pad, the full customization, the stick tension. It was all Amazing for the sweet 5 months I was able to play with it. 5 months isn't worth $180 though. I'll never buy this expensive of a controller again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xmas gift. Feels great in hands and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty For A Great Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I'm giving this 5 stars because I have enjoyed using paddled controllers ever since I made the switch with my first scuff controller. The series 2 has tension adjusters on the thumb sticks which is really cool. The reason I'm hesitant on this 5 stars is because within a month of having this controller the bumper stopped registering.....or it would double tap with me only pressing it once (very annoying). However, at this price point the manufacturer has a great warranty and are willing to rectify their mistake. They even paid for the shipping. 5 star customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your insights! We're sorry to hear you had an issue with your new Xbox Elite Wireless Controller Series 2, but are happy to know it has since been resolved. We love the tension adjusters too, and are glad you are taking advantage of this customizable comfort option. If you run into any further issues down the line, be sure to visit this link, where we host tutorials and helpful guidance on some of the most common hang-ups people encounter: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control works flawlessly! Really up my game in the fps games.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no issues with it no drift no peeling out cracking either

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Get this and stop waiting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta a little weight to it, but will save from lag and batteries

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left toggle drifts and it was fresh out the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game On!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Still love the price for this most definitely better controller

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Xbox elite 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good controller. It has the rapid trigger setting switchs and spots for back paddles. For the price though it doesnt come with the paddles or buttons causing you to spend more money on the accessories.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved this new controller she got for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller fory grandson and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play hard and alot. You need a controller that you can depend upon. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! Got it as a Christmas gift and no complaints! I’ll definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Don't go cheap just get this bad boy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A decent purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase, but a 180$ is a bit much for a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Unrivaled Masterpiece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite controller‘s many unique features provide a level of comfort, control, and versatility that is unparalleled by any other controller on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      Thank you for sharing that you believe Xbox Elite Wireless Controller Series 2 is a masterpiece! It's wonderful to hear that you're enjoying its unparalleled comfort and control as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    $180 for a controller that doesn’t last...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this controller is ELITE no question. The hair triggers, joystick adjustments, along with the different sized thumb sticks really make it very customizable. The overall feel of the controller is solid. However, over the years the Xbox controller quality has really really tanked. The regular controllers feel pretty cheap, they definitely are more fragile than they have ever been. I was in search to find a solid controller and I have been a pretty loyal customer over the years. I had the first elite controller and I loved the feel but I noticed the joysticks began to drift after about a month of gameplay. I bought this controller hoping I would see improvements and to be quite honest I was disappointed. I found the same issues and every once in awhile my controller connection would fail mid-game and I’d have to scramble to reconnect. Keep in mind these issues were probably within the first 1-3 months. For a $180 controller you would expect great quality, finish and performance and I felt this controller fell short of that. My controller is still within warranty and I’m hoping Microsoft does the right thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition. Love the way it feels and looks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and the battery life is terrific.

    I would recommend this to a friend