Customer Ratings & Reviews

Amazing controller. Work great and holds up to heavy gaming. I plan on getting a new one soon.

Overall worth the price. Customizable and lots of options to make it more capable.

I haven’t gotten to play with it yet but I’m super excited to give it to my significant other for a gift, he has been waiting forever for this and it came in such a short amount of time and it’s in amazing condition, I didn’t know that it also came with detachable and replaceable pieces because he loves his kontrol freaks, and these have replaceable joystick that act like kontrol freaks! I’m so excited to give it to him and I’ve heard they are amazing from all my friends

Great controller, works like a charm, and quick delivery!

Amazing Controller works well and feels great. Would recommend.

The controller feels like it’s higher quality than a regular one. It has several, fairly useless, features that a regular one doesn’t have. Mine was not anymore durable than a regular one. My left stick got drift in it in under 2 months. I sent it off to Microsoft for repair as it was obviously still under warranty. It came back with no stick drift, but now the button under the left stick no longer functioned. Microsoft’s solution was to send it right back in for repairs. Had I known this was going to be so cheaply made, and Microsoft’s solutions would be more of a slap in the face than actually getting me a functioning controller I would have saved my money. Horrible experience for the price. I can’t stress enough to save your money.

I love this product. This is the best controller ever had

I love the elite controller but for the high cost I expected better quality , the rubber grip on the shorter hair trigger lock kept coming off and for the 3 to 4 months that I owned the controller I barely used them in that amount of time, and do to them keep coming of it is hard to use the shorter hair trigger lock with out flipping over the controller in the middle of the game to change the trigger lock.

Loved the adjustments on the triggers, and the rear paddles were very nice. The multi-direction D-Pad was also very nice, but this controller developed the WORST case of stick drift I've ever personally experienced. I only had the controller for maybe 3-4 months before it became such an issue it wasn't even worth playing with anymore. I would definitely not recommend you waste your money on one of these over priced pieces of trash. You'd think for the premium you pay for one of these over a standard controller, they'd have a little higher standards.

Loved the controller. Did not like the fact that I received it open. The stickers keep the box unopened, were cut off.. definitely making me suspect it was an OPEN BOX order when I bought a NEW controller. Employee stated they received all of their elite controllers OPEN from the warehouse. Bestbuy CS couldn't verify it for me if that was true or not.

I was really excited about this controller. However, my expectations were almost immediately deminished. Within the first two weeks my controller began to have stick drift. The buttons werek clunky and after a few months two of my back buttons practically didnt work. I take great care of my things so i know it wasnt from neglect. This is just a poorly constructed controller, I will never buy another xbox controller again to play fps games at a high level.

Windows 10 PC gamer here. I've been using a PS4 controller for a couple of years and had the itch to try something better, as I'd recently picked up a handful of games better suited for a controller. This bad boy looked like a fantastic option that crosses every T. While it does feel high quality and wonderful, I think the internals tell a different story. I owned this for one day; I couldn't get the Bluetooth connection to reliably hold. Like the hundreds of complaints you'll find online, the wireless connection is lost upon plugging in - this forces you to remove/re-add the device. After I was able to finally maintain a Bluetooth connection a few times, regular interruptions would occur every three minutes or so. They behaved like a heavy CPU load took over the machine, halting any game I tried to about 5 frames/second for roughly one second. The controller would feel less responsive or sluggish immediately before these instances. I have read using the wired connection or buying the wireless USB adapter from Windows solves this issue, but why should we have to do this after spending $180? Why doesn't the Bluetooth hardware just work? I can tell you it is not my machine, as the Dual Shock 4 from Sony never exhibited similar behavior ONCE. I won't go into details about my PC specifications; after further research, I noticed many Intel Z3X0 (Z370, Z390) chipset users had experienced these issues. Within that first day of use, I also noticed the "A" key was less responsive than the other face keys. It would not release as quickly as the others did, and you could audibly hear it finally bounce back, a fraction of a second later than it reasonably should. Regarding this, I read it is very common - the bumper keys also have sticking issues. Alcohol swabs or otherwise tampering with the buttons reportedly fixes it. I didn't try. Both of these issues have been consistently reported to Microsoft via official forums, Reddit, tickets, etc. SINCE LAUNCH. This means my issues on Dec. 1, 2020 have not been resolved since they flooded channels starting in November of 2019. If they haven't fixed it yet, I doubt they will - nor that they care to do so. I returned the controller, begrudgingly. I really would have liked it to work. It is, after all, wonderful feeling and highly-tweakable. Instead I grabbed the Razer Wolverine Ultimate and do not regret this decision whatsoever. It is a much snappier and precise controller, and I do not need wireless functionality. That is the route I would recommend.

Excellent controller right out of the box. Good price

Excellent controller, more durable than the older versions.

Unfortunately mine had a small defect after 2 weeks of play. The right button would act like i pushed it multiple times when i only push once. Still a nice controller but now have to hassle wirh microsoft for a replacement

For the price point it is set at the durability is way beyond subpar. I purchased mine in holiday season of 2019, it is now July 2020 and the joysticks drift, the left stick gets stuck on itself sometimes, and it disconnects from my xbox during gaming at least twice a night. When it worked properly it was the best controller I had ever used, however that was a very short lived phase. I would 100% reccommend you buy a scuf controller or anything not from Microsoft, as they will have better customer service and warranties on their controllers for less or equal price. Will not be buying another microsoft branded elite controller, build quality was not their for the series 1, and unfortunately it still is not there for the series 2.

Great product. Best controller that Xbox sells will purchase another

This is the best controller in gaming, however, it still has the bumper issues that plagued the first gen model. I have gone through 3 of these and my current is having RB issues again but is out of warranty. If the overall controller weren't so fantastic I'd have switched by now. Be aware!

This contoller is very good for pros.I play fortnite and ive seen a big diffrence in my mechanics and my aim. This make a big diffrence in your game and this controller does not have any flaws and you can can get you to pro level

Best thing a play on for everthing on it so a good choices