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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16941 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 16,941 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick Drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned two of these and both got stick drift after a few months of light use. It would be the perfect controller if not for this issue Microsoft hasn't addressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2 worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price if you are a everyday gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it purchased for my kid and he loves it especially no batteries required rechargeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE - If you play a lot, consider the replacement insurance. Just sayin. I wish I would’ve on my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s essentially the same control as the series 2 black one, but is just new white and black colorway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very fast shipping love Best Buy definitely will shop again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shoulder Buttons Wear Out Easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting a protection plan if you want to buy this. It's an excellent piece of hardware, but the shoulder button switches are poor quality. I'm currently sitting with both broken and unable to use this controller until I can get around to soldering the replacements I bought to the board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves his controller! He said he likes how easy it is to use. He also likes the cool buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a geat gift for a birthday gift for my son,he love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff. back pedals are prob the best feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a step in right direction. Great graphics improved game play for Xbox Series X only. Does not work on Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and enjoy this product so much and it helps my game play !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a five star review, but I do not appreciate that the second tall thumbstick that was a part of the series 1 elite is no longer a part of the package nor are the old thumbsticks compatible with the new controller. I would be completely fine with this as most people probably do not use them. However for those of us who do there should be some option to get them or buy them individually.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for your feedback on your new Xbox Elite Wireless Controller Series 2. Your input helps our team in the development of future products and accessories. If you're looking to purchase additional parts for your controller, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Actual garbage especially for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend gifted me this and I feel bad when we play together because I don't want to hurt his feelings by not using the controller he got me but man is this thing a pile of trash. Here's all the things I've found to dislike about it in the 6 months since I've had it: 1. Bluetooth connectivity is a joke. Frequently drops connection and takes 5-10 secs to reconnnect. I'm told buying the $30 xbox wireless adapter helps but considering the $180 price tag for this that's a slap in the face. 2. Analog sticks have "stick flick bounce" which means when you flick the analog stick to one side very quickly and then it returns to the center there is a chance the controller registers the stick going the opposite direction which makes certain games with fast tight directional character control virtually unplayable. 3. Palm grips have an unpleasant artificial rubber smell that does not go away even with use and which makes you want to wash your hands after every use. 4. Trigger buttons feel horrible to use and only depress maybe 20% of the way into the sleeve with no satisfying click feedback. 5. Customization is very limited and must be done with the Xbox Accessories app. No deadzone customization (which could have helped point 2). There's lighting controls but the only thing that lights up is the Xbox logo. None of the A, B, X, Y buttons light up. 6. Microsoft bought the patent for the rear triggers on the back and have forbidden other controller makers from incorporating the design and limiting it to their $$$ Elite controllers only. Even then the buttons feel worse than that of the Steam Controller's rear triggers with inconsistent actuation force needed depending on the location pressed. Also the bottom two, because of the drooping shape, dig into your pinky when holding the controller normally so I mostly pulled them off and didn't use them. Build quality and physical customization is nice but IMO this controller isn't worth 60$ let alone the extortionate $180 Microsoft is charging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Really enjoy using this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like the the triggers on this it's really good but it would recommend something else

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Third time's a charm?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on my third unit because #1 had sticky/intermittent A & X buttons, and #2 has developed a very annoying sticky right trigger (thank goodness for Geek Squad protection.) When it's working properly (which isn't for long) it's a nice controller, but it's been plagued with quality control issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh was ok not great not what described took along time to get

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Xbox, you need to get this controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite2 great but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my second elite controller version 1. That one is not functional due to the buttons and sticks breaking. Microsoft XBOX should let you trade in the first 150.00 controller for a discount on Elite 2. Elite2 is very responsive and adds an extra dimension to the fun. It is too expensive, that is the problem. Please give those who bought the first version of the controller a break.

    No, I would not recommend this to a friend