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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16941 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 16,941 reviews
  • Rated 5 out of 5 stars

    Best controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny. Works flawlessly. You'll love the upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LB/RB Failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this controller three times and have used them across three years. However, they always end up having the same problem. The LB always ends up failing. Even after extensive cleanings, the LB and RB buttons always end up failing. These controllers are great and I love them, however, I highly recommend buying the 2 year warranty if you purchase this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    I’ve had 8; All of the bumpers broke after months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller available but the bumpers are quite literally made out of paper (no seriously, look it up). I have gone through 8 of these in 3 years, they are so good that I cant go back to any other controller but they break even when you take great care of them. I never slam or drop my controllers, I keep them in their case when not in use, and I dont mash the bumpers, yet my bumpers never have lasted more than 3 months. If they fixed this, would be a perfect controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to but worth the money! I’d recommend

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Broken parts and unreliable quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 different elite series 2 controllers and in the time I have owned them I have been nothing but disappointed. Recently had to use my warranty on my first one because the A button would stick inside the controller (numerous attempts to clean were made) and at certain points buttons on my controller would randomly choose to go off. After getting the new controller, I opened the box and started using it to find that the A button would stick inside the controller, and the thumb sticks had horrendous controller drift. I am severely disappointed with the condition my controller was in fresh out of the box and I will never be buying any more Best Buy, or Xbox products. If you are spending this kind of money on a controller buy one from skuff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some flaws but it's a great controller It has its problems but overall AA controller

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Feels great but doesn’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller and used it for about 3 months. I loved it. At first it was the best controller I’ve ever imagined but after 3 months both bumpers stopped registering. Love the feel and look but it’s not worth replacing every 3-6 months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wes,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Question

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does this work on Iphones? I really want to up my CODM experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stunning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quality wine of controllers. Absolutely worth the money, a lot of effort went into this design and performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that you're a fan of the design and performance of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you feel it's worth the investment, and we hope you have a lot of fun with your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    stick drift within days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller and the sticks started drifting within a few days. Glad I got the protection plan on it so I can exchange it when it starts to really annoy me.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Buttons stop responding.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller for just over a year. Noticed in FPS games left trigger stopped registering so would zoom in and out randomly while holding left trigger. Trouble shot online and made sure the triggers were free of dust no luck left trigger continues to worsen in responsiveness. Have dealt with it over the past few months but no A button starting to not register clicks. Replaced with a brand new Elite controller with same issues in less than 3 months. $175 for a controller that last no more than 1 year and I only play games roughly 1-2 hrs 3 nights a week. Do not recommend., Would Look into Scuff much better quality and customer service.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Nick,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Buttons fail after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty common problem if you check youtube. I was disappointed. No fix from Microsoft. Videos show you how to disassemble and try to fix. Better to buy the cheaper controller and replace as necessary. Buttons become unresponsive from use. I love the paddles.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivered on time in excellent shape very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice handling and tabs on the back are great. Would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick clicks not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this almost a month ago and out if the box pressing in any direction while pressing Lstick or Rstick doesnt register doesnt click, and feels like there is something blocking the stick internally. Other thab that its a good controller. But this is such a big deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome when it works but..3months in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bumper and left trigger are sticking after 3 months of use..I had the elite 1 and replaced the bumpers and grips after a year so I guess I shouldn't be surprised with quality the 2nd time around. Highly dissatisfied with a $180 product lasting only 3 months. Sending it back to Microsoft since bestbuy is sold out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad controller I really love it but the left stick is just terrible after about 4 mothers of using it the left stick has really bad drift, and the headphone jack also started to not work. It’s a good controller for about 2 months then it will start to have problems

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Emmit,

      We're sorry that there is an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller with paddles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I ever used, easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Never failed me and very very good

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    B button sticks and LB presses randomly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B button sticks and LB presses randomly after about 1.5 years of use. I take great care of my hardware; I still use my 2008 xbox 360 controller.

    No, I would not recommend this to a friend