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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16943 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 16,943 reviews
  • Rated 1 out of 5 stars

    Don’t buy without warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good out the box. Broke fast. Tripper stops broke within 2 months. Right bumper is broken. Head phone jack is loose. Charging port is loose. 1 paddle on back is broken. Have never dropped it or anything. Wish I got a warranty

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gabe,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not for a Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working with my Smart TV,, shows that it's connected but nothing works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad/not new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not order, roommate did and was sent an obvious return that was missing items. These are not new. Saw someone else saying the same

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never says that you only get the controller no paddles or nothing else don't recommend this to others.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Input lag is really bad. The analog stick adjustment is also very bad. Overall just a poor controller

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed. I bought an "open box controller " which was advertised as the following. *"Geek Squad Certified Professionally Cleaned Looks brand new Includes all original parts/accessories." It was not even kind of clean, it had FOOD particals on it, pizza or spaghetti sauce, and greasy finger prints... it was DISGUSTING... and i will be returning it...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken buttons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came broken and had to send it back… i was so excited but now i can’t use it sadly…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller Sucks i want a refund

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller keeps disconnecting plus my analog and d-pad moves without me touching it... i never dropped the remote nor got liquid inside of it and its brand new smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SO TERRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOP SCAMMING US MICROSOFT. Why do you charge so much for thee worst made controller on the market? im on my third because they only last about a month before gooing to COMPLETE CRAP IN EVERYWAY POSSIBLE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care what anybody says but the quality socks I have had it for 1.5 years and magnets consistently are weak and with subtle movements the prices fall off so don't buy this remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product breaks easily and needs to be replaced constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the controller was dirty probably used, not going to buy that stuff here again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my order and I still waiting on my refund is almost one month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False fulfillment, annoyed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was explicitly looking for FST-0008 and that's what I ordered online. After getting home and unboxing realized that I was given a model FST-0001

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick wobble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks are very wobbly/loose feeling. For the price of this, it feels extremely cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive for quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple weeks. Would not buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent controller for a die-hard gamer. It's just sensitive for my use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broke and buttons don’t work right. They stick and controller does it’s own thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken in 3 months it should last longer than that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 broken units from unboxing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my third BRAND NEW unit. First 2 the “A” button just straight up does not work.

    No, I would not recommend this to a friend