Customer Ratings & Reviews
- Model:
- FST-00001
- |
- SKU:
- 10315550
Customer reviews
Rating 4.4 out of 5 stars with 16944 reviews
(16,944 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
2 broken units from unboxing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On my third BRAND NEW unit. First 2 the “A” button just straight up does not work.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not last for more than 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not joking when I say I have gone through 3 of these controllers, and I don't even game that much. It is always the same two failure points: 1. The RB button stops working and loses all tactile feeling. 2. The left analog stick develops a dead zone in it's 12 o'clock position. Pressing the stick forward registers no movement in game and you must bias it off angle for it to recognize any input. All 3 I have owned have all been plagued with these same two issues. These have been out for many years and Microsoft has done nothing to remedy the consistent failure points. It is extremely disappointing, considering these controllers are the best on the market in terms of function, but what's the point if they break?
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth $180 more like $100
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lb & Rb went bad within three months terrible quality control for $180
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Not worth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.both right and left bumper developed double-clicking after minimal use.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If your Elite 2 is within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care





















