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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,947 reviews
  • Rated 5 out of 5 stars

    The best Xbox controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels amazing to use especially with the grip being all around the controller. I love the paddles and extra thumb sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the original. Love the feel of it and love the customisation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, paddles are easy to map and lasts a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but breaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller for FPS games. The problem is they are very expensive and break easy. This is third one. I bought this because I have all the attachments from my other elite 2. I love the color but don’t like the price. If you have money to burn then buy one but if in a budget save your money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth game play, easy to manage, no issues. Love the charging dock and battery indicator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Elite Series 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series 1 and i thought it will be the best controller for a very long time, but this controller is so much better. The things I like is the solid feeling it has, the full grip in the handles, buttons are more responsive, the sticks pressure can be changed, it is Bluetooth compatible, has a rechargeable battery and a charging stand, and much more customizations and joysticks compared to the first version. You have to get the Series 2.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Almost Too Good to Be True

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel so good to hold. It has the perfect weight, grip, and overall feel. Almost too good to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best remotes we’ve ever purchased. I would definitely recommend it the warranty on it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this control but make sure you invest in the insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play FPS and sometimes I get stuck drift after a year or so. It's great to have insurance on Best Buy's products and the replacement is always super smooth and easy. Best controller hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller por Shooter Games, grip 10/10, Joystick 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll put together controller. It works dont expect magic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I used hands down. If you are looking for a solid controller to actually game and use all the features to the max the elite series 2 is the way to go. Never had any problems with this controller besides the left or right bumper rarely work after a few months of consistent use. But other than though this controller is worth the price now that they lowered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the original elite controller for years. However, like all video game controllers, it has lost its responsiveness. I was so excited to see that Microsoft was bringing out a new model and preordered it immediately. The new version has great grip and even has grip on the triggers. Also, the new version has three trigger lengths instead of only two that were on the original. My only complaint is that the controller only comes with one tall stick. If you want both sticks to be tall, you can purchase the Kontrol Freak stick extenders.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying the improved features of your new Xbox Elite Wireless Controller Series 2. We're thrilled that you consider it to be an almost perfect controller, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Tons of customizations options.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. The weight and feel is really premium. I love that there are tons of different ways i can customize it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aileen,

      We're thrilled that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope it gives you an edge in gaming online.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been considering buying this elite controller for a while and then I jumped the gun. Honestly it’s way better than the old version. The 1st model, as it may have the same functions as the old elite this version is heavier which feels really good in your hands. I tend to game a lot when I get the chance but with this let me just say you’ll have a lot more better games with freer movements. (Because of the buttons).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but you should get a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good features but very low durability. I've had like 5 of these and you really have to take care of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Wanted to upgrade from my original V1 I had and glad I did. Looks clean and is great for gaming. Wish it came with the case though.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Xbox Élite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this controller but I recommend buying the warranty, I play daily so the buttons damage a little before the 2 year warranty expires! Best purchase ever. I was running through cheap controllers every 3 months at 60 dollars a piece

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. I like the weight and the haptics but the stick drift drives me crazy. Brand new and even when customizing the controller through the Xbox it recognizes out of the box there is stick drift.

    No, I would not recommend this to a friend