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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 16,947 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    This controller is a dream!! *but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything you want in 2020. The only thing I will say is get the insurance. I'm very gentle with all my devices (especially controllers- considering how fragile they tend to be). Alot of my friends have been experiencing knob drifting, and other little things malfunctioning.... Long story short, excellent controller, but that insurance will SAVE YOUR POCKETS in the long run. *My left stick is starting to feel a little lose after about a month or so of having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. Every new Xbox controller also comes with a 90-day limited manufacturer's warranty from Microsoft, so if you do experience a problem during that time, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best price I've seen for this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know that you can charge the controller while it is in the case. Nice feature. Only feature it doesn't have that I would like is an auto rapid press feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive controller and the battery life is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the feel and the weight of it. The grips are rubberized and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Series 2 controller loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was a great investment battery lasts practically for a few days on a full charge no drifting issues and if there was the special tool allowes tightening to cancel it out I highly recommend to all who needs a worthwhile controller “WONT DISAPPOINT”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and weighted compared to regular controllers. Battery life is really good and usb c cable. Works good so far.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller, with shotty app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is solid, except for the slight stick drift which I assume is a product of my mishandling of the controller not a fault of the controller itself. The software however is terrible and left my controller unable to be customized for a few months while I waited on an update to roll out.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great feel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel in your hands. Buttons are nicer than the series 1 controller. I like the weight. A little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the basic wireless Xbox controller. I believe it was worth the money. Feels great in my hands, and I like having the option of using paddles now. There's also the ability to change the D pad, as well as the knob's with different option's which come in the package, along with a nice protective travel case.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but little expensive considering it doesn't come with the extra buttons it's specificity designed for. You have to buy the case that comes with the extra sticks and buttons. Some metal parts instead of plastic. Works well and feels solid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, good build quality, love the metal paddles on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I switched from PS to PC gaming. This controller is amazing. Extra buttons come handy when you play. I have a heavy thumb and keep pressing the analogue stick. This controller allows you to disable it and just use the paddles. For me this product was a game changer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, but bumpers break easily

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked great, and the paddles on the back were able to work with rebinding native keys, but with the default configuration I was also able to use Steam controller configuration to rebind keyboard and mouse keys to the controller. It had everything I wanted, and it handles very well. But, after about 6 months of use, the right bumper broke, and because I didn't purchase a protection plan I now have to repair it on my own, or just deal with a broken button. I read reviews online about "just rebind the RB to one of the paddles," but come on, no one wants a broken button, and it shouldn't have broken this soon in the first place. I read online that this was a problem with the series one controller, and apparently it hasn't been fixed in the series two. If you buy this, make sure to get the protection plan, because chances are your bumpers are going to break. Other than the bumpers, I've had no problems with the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST UPGRADE A GAMER LIKE ME CAN DO !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL A TOP CONTENDER THAT CAN'T BE BEAT, THE PRICE IS RIGHT, THE BUTTONS ARE INTERCHANGABLE AND EASILY ADJUSTABLE TO TIGHTEN OR LOOSEN FOR YOUR FAVORITE GAMES / GAMEPLAY!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gold standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I’ve ever had. I normally only use one paddle to remap L1 but you can have 3 additional presets.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best Controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on market. All the internal setting that could be adjusted make a difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier you think your new Xbox Elite Wireless Controller Series 2 is the best interface on the market today! We're proud of the package we've put together, and are excited you've found it suits your needs as a modern gamer. Thank you for sharing your feedback with the community! We appreciate your insight, and are glad it was a good investment for you and your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Muti-tasking Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to upgrade your Xbox controller; I highly recommend this controller. I love multi-tasking and this makes it happen. The buttons are so smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real feel and response during game play. Comfortable grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller over a year and have had no problems with it. I’m just an average game player so mostly bought this controller because I was tired of having to purchase a new regular controller every year and hoped this one would last longer. So far it has not disappointed. It is heavier than the regular controller but that doesn’t effect my opinion of it as it is still fairly comfortable to use. I like that you can swap out the controller sticks easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the unique design and customization features of your Xbox Elite Wireless Controller Series 2. It's great to hear that it doesn't disappoint! Thank you for sharing your experience; we hope you continue to have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller not complaints as of now 1 year later. Decent battery life, responsive for game play.

    I would recommend this to a friend