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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 16,946 reviews
  • Rated 5 out of 5 stars

    Perfect gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For quality ergonomics and shape of most people's hands this controller is perfectly fit for first person shooter games or casual

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great feel and high quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much higher quality with customization. Feels better than stock controller by far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled that you are loving the Xbox Elite Series 2 Controller and that it is customizable. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers, Stick drift

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of problems with the elite 2. Bumpers go out and notorious for stick drift right out of the box but even with all that it’s still better than most others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller controls video games totally like a controller should!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller very responsive and durable. I would recommend this to any serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Controller is great but prone to breaking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly the best controller out on the market however this is the 2nd controller i bought and i decided to get the protection plan on this one and once it broke best buy was not able to send me a new one... i jusy wastee my money on a payment plan i wasnt able to use?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Shipping &, Amazing Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and packaged well. This controller is a huge step up from the OEM controller that comes with the console. If you're serious about your gaming and want to take your play to the next level, this Elite controller with mappable buttons is a MUST have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller I Have Ever Used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I have ever played with! The buttons are very responsive, the ability to change sensitivity on that trigger buttons is amazing, and the paddle buttons on the back feel great. I mostly play Fortnite and I use the most sensitive setting for my right trigger and the middle sensitivity for my left trigger. It’s taking me a bit to switch to using my back buttons instead of using the buttons on the front, but I’ll get there with more practice! The looks are great as well, but my favorite part is the magnetic charging station. I just lay the controller back in its case and it immediately starts charging! I don’t have to move it around first to make it work either. 10/10 would recommend. If it was $30-40 cheaper, I think these would be flying off the shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2 Controller are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried other controllers including Scuff and I believe so far these controllers are better. They seen durable able to tweek the resistance some on each stick which is a plus. Connectivity to PC seem to be alot better than Scuff as well. I recommend these.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    I love the controller, but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller but the buttons keeps messing up and I've had to go back to change the control and buy the warranty again and again. Got a new one about 1 week ago! Let's see how long it will last! It's like if best buy has a monopoly with these controllers. Im not saying it does, but it feels like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox élite series 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was a good purchase. I really enjoy the elite platform.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller has been working great it exactly what I wanted, I’ve been using it for 3 weeks so far and playing with it has been fun. I would recommend if you want an elite controller without the other accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the perfect controller for any Xbox users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm wearing this review of somebody that has disabilities in their hand, and I have to say this is one of the most comfortable and versatile controllers I own. They have become a daily driver not only in the game on the Xbox but also on my gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MY FIRST PC :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Elite Series 2 Wireless Controller I can confidently say I will not be going back to stock controllers anytime soon. Another great investment for someone looking to upgrade their setup! I got mine on clearance because it was returned too. LOOK FOR THE DEALS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many options and feels very good in the hands. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling nice grip great battery life the joystick grips are favorite feature

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you are enjoying the grip and battery life. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Elite Controller V2 is still amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome controller for the price, I was just simply unaware it did not come with the extra accesorices and case, regardless the controller is still the same very premium elite 2 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device, works perfect I love Best Buy and can’t wait to get my next product

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    It's expensive but it's worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hands and the response is outstanding. I really like the customization options. All of the buttons can be re-mapped so that you can make the controller work best for you. The charging station / carrying case is a great option as well. Just drop it in an it connects pretty much every time. If you're serious about gaming with the X-Box this is the controller for you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 for serious gamers out there. We're glad that you're enjoying its comfortable fit, customization features, and responsive controls, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft