Customer Ratings & Reviews

[Employee of bestbuy] Elite controllers are amazing you just need to get the protection plan for any problem that can occur from use of a controller like stick drift

Best controller I have owned so far. Stick drift did occur, but I am tough on the left joystick. It’s currently being replaced via warranty and lasted longer than most others have. I also like the removable paddles on the back as opposed to ones that are built in. Some games not all 4 are needed and the others tend to get in the way.

Great controller however I have had to repair it myself a couple of times due to dust build up on certain buttons but very straight forward the customization of it is unbeatable.

Very good quality, very customizable huge advantage over regular controllers.

Night and day difference over the basic controller

Best controller I’ve ever used way better than the first generation no separation in the padding and almost no stick drift even after weeks/ months of use I generally replace mine once a year anyways but this is amazing

Is a very well constructed controller and I like how you can customize it.

I know there have been a lot of backlash on this controller, and I can't comment on durability. I have enjoyed it a lot, and having extra paddles helps with playing games, so you can keep fingers on thimbsticks. Adding the 2 year protection plan from Best Buy also makes my mind at ease with durability. I would only buy it at best buy.

I upgraded my Elite Series 1 and have no regrets so far. The controller feels very good and high quality. The 3 levels for the trigger buttons is a must have for any first person shooter gamers. Only concern is how the handle grips will hold up since the Series 1 had serious issues with them peeling. A bit pricey but if you're a serious gamer or game a lot this controller is worth it.

If you game a lot, this is worth the price. Very high quality. Although like all Microsoft controllers, don't drop it, the bumpers aren't particularly durable. I don't think I'd recommend it for kids who might not be careful with it.

I have been using the Elite series of controllers since gen 1, it is nice to finally have a cheaper purchasing option than the $180 original gen 2 with the case and charging base.

I’m not saying it’ll make your KD positive in call of duty, but it’ll make more fun

Best remote control yet. Love it!! Would buy another.

Absolutely the best controller for Xbox I love this thing it does everything tension the sticks for better aimed shots triggers for extra buttons I use mine for melee get it you won’t regret it it feels great in the hand true premium quality

Great controller, I use it every day and it has a very high qaulity feel to it and the connection is strong and fast!

Love the customization options and this controller will elevate your game to keep your thumbs on the sticks. The problem is stick dift will hit within a year and continue to get worse. The bumpers will also mess up and become unresponsive. This happen on my original elite and i went back with a core for cheaper and it was great Nov 2023 until Dec 2025.

Price is more than i’d like but to not have to replace one every year plus the charging dock i’m happy

Its such a nice high quality controller. The only thing I dont like is the Dpad. Not ideal at all for fighting games. But very customizable and great for casual games otherwise.

I can’t stress this enough: buy the protection plan. I’ve read numerous reviews on some models having design flaws, stick float, etc. Don’t get me wrong, I LOVE this controller, but I would hate to spend $180 on one and not have it work after the 90-day Microsoft warranty runs out. My first didn’t charge on the base, current one seems flawless.

Easy to customize and all controls are well placed Really well made and nice feel to it.