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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 16,944 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better Than the Rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, along with the paddles, takes gaming to another level. If you play any FPS, I recommend buying this controller as you can fine tune the entire controller to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for the Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there much more to say? Its the best. It blows the Dualsense edge out of the water. Not like youre cross shopping the 2 controllers if you have an xbox but the Elite controller 2 is the best controller for the XSX by far.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Controller review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller, I like the customizable triggers and button layout

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it comes with many benefits. Try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My box Elite Series 2 controller is my favorite controller. I can setup the buttons how I want, and the paddle buttons on the rear make gaming much easier since I don’t have to remove my fingers from the control sticks to perform actions, which speeds up reactions. A must have accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Hands down the best controller for the Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy, but worth it if you spend a significant amount of time on the console. Sized and weighted perfectly 9may be small for those with large hands, though)! Paddle controls can take some getting used to and will occasionally cause issues with unintended hits on a given paddle. Swappable user controls and configurability are outstanding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and durable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remappable buttonscand paddles! More color options would be nice

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible control with many customization modes and good response in games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an XBox Elite controller online for a Christmas gift and it was ready to pick up less then 2 hours later at my local Best Buy store. Once i went into the store. I was waited on immediately, got the controller within 2 mins. No hassel or anything. Great overall experience and I will continue to order my electronics from Besy But. Excellent self help and customer service. An this is not the dirst time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller feels good in my hands. The optional buttons on the bottom give me extra control.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for a teen-ager as a gift. No complaints so I can't complain. It works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricey, but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but it does cost a lot more than it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! The controller works great. Helps my overwatch gameplay on xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easily a top three first party controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read some mixed reviews out there, but my experience with this controller has been nothing but enjoyable. It is a very solid, durable feeling controller, the sticks are great and so are the buttons. I haven’t used some of the more advanced features this controller has to offer yet, but my first impressions are overall very positive!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jimbo,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you need any assistance in setting up the Xbox Accessories App to customize your controller, just go here: https://support.xbox.com/en-US/help/hardware-network/controller/xbox-accessories-elite-series-2

      Thank you for sharing your experience! We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable controller I've ever used. No response delay and it definitely upgraded my game play... I still suck, but with this controller I know that I'm almost better than I used to be

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. Feels great and complete customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definite recommend for high end controllers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels much better than the 1st gen well balanced and weighted the included charging dock is awesome and id like to see more controllers come by default with this the app by microsoft to edit the profiles is responsive and easy ive only used this via the wireless adapter for pc not on an actual xbox

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling controller but does suffer from either stick drift or sticking buttons. Get the best buy warranty and every year or 2 and you can just get a new one for i think $50

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly disconnects from xbox fot a short time mid game

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels well made and durable. Would recommend

    I would recommend this to a friend