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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 16,940 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works super fine and you feel the quality and it’s magnificent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was excellent the buttons were nice and clicked very easy to use on shooting games 10 out of 10 would recommend this controller but a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and even better customer service. Would purchased for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first one and didnt like it but i love this one more than the regular controller even without the paddles the rechargeable battery is worth it. I got this on sale at 130 with total geeks squad protection. So in my opinion worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller you can choose a light setting on the remote and the paddles come in excellent! Charging case is awesome as well keeping product safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Standard in gaming controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great controller with an even better color palette. Controllers are solid and I have never had any issues with them even after years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never paid more than the "normal" price for a controller so I don't have much experience with high end controllers, but I absolutely love this controller. It has a really nice weight and feels sturdy. Haven't had issues yet. But I got the protection plan because I heard there are a few issues

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its sturdy feel, too. Thank you for sharing your thoughts; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this X-box controller because my gamer son said its very good for me. He was correct. Great comfortable controller - easy to hook up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect as always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither Best Buy nor XBOX seem to disappoint. Not only is the controller perfect, but the service was top notch as always. Friendly smiles all around.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite series 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice weight and really nice I like the way to adjust the tension on the joysticks A little bit nicer the elite series 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Everyone at the store was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I love it, gives me such a huge advantage in my games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got this for someone as gift they are really happy about having it ,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the warranty.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays video games a lot so the remote gets used and abused. The remote usually last him about 8 months until it starts to have issues. So GET the warranty. For some reason he loves this remote and will only buy this remote. I don’t play video games so I’m not sure how durable remotes are suppose to be, but he’s gone through a few of them. The warranty isn’t cheap but it’s cheaper than having to buy a new remote every so often.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumpers Gave Out in the first 6 months we got the control, but overall i would recommend make sure to buy insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary evil

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to switch out your paddles to the new controller, but you can't switch out the joysticks from the older elite 1.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons didn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons didn’t work and that was pretty much all that was wrong

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Serious controller upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price seems high for a controller, but I swear by this controller. The weight feels nice, the build quality feels great and I’ve had to stick drift or button issues. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this controller for our son who is an avid Xbox player and gamer and he loves it. It has many functions beyond the standard controller, it's heavy duty and solid and it's working exactly as he hoped it would. We've only had the controller for about 2 weeks but we're hoping it lasts for a long time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your son is loving his new Xbox Elite Wireless Controller Series 2. It's great to hear that he's enjoying its sturdy construction and customization features. Thanks for sharing his experience, and we hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to use, even without the additional back paddles. Only real flaw is there isn't a dedicated capture button. Would recommend if you can get it $30+ off.

    I would recommend this to a friend