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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 16,936 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money if your serious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller from what my 17 year old says. Christmas gift and worth the money if you are a serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Xbox controller on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Custom button mapping is awesome. Game changer! Interchangeable thumbsticks and d-pad a nice touch. Heavy duty, definitely not a light controller. Being able to charge the controller inside the case is a nice touch as well. Totally worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has been a game-changer for you. We're glad that you're enjoying its many customization features and accessories, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I bought I used it every day did one of the best thing ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works as well as the more expensive controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It seems a little expensive at first but it is truly worth the money. The one downside is the RB and LB buttons are all one piece inside of the controller and tend to break.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a “game” changer for sure. You can customize it to your liking. The paddles make it more functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice controller I'm little disappointed because I ordered new and I received in an open box the tapes were broken now I'm not sure the product were new or an open box what is sure I pay full price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Quality controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality controller. Nice weight to it. Great for competitive FPS games. Setting the triggers to the least amount of travel is my favorite feature. The paddles allow you to always have your fingers on important buttons.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The customizable interface and overall performance of your new Xbox Elite Wireless Controller Series 2 is truly next-generation, and we're thrilled you are taking full advantage of your button-mapping capabilities! It's a huge perk, and can help improve anyone's gameplay. We're happy to hear that has been your experience! Thank you for taking a few minutes to share your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Pretty solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good looking controller, like the feel for it and gives people an edge in competitive gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a well-built controller from Microsoft that helps give you the edge for competitive gaming. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller be careful with the bumpers they will fail over time

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Functional Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller! However, the A button sticks/doesn't entirely work unless you press down extra hard. The bumpers in the back work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, with the 2 year best buy warranty, wear and tear on this controller isn't a problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of tbis controller felt like i was holding something really expensive. It was so eash to set up. It is the best controller out there, i will never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice working controller and has good weight to it, works perfectly no delay and fully adjustable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it with best buy replacement. On my 3rd of this gen. Like clock work 9 months later, signs of input issues and pads start to unglue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hair triggers, remappable paddles, customizable joysticks, it has it all. I have not experienced any quality issues with the series 2 that plagued the series 1 elite controller. I only wish I could use it on my PS5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tyler,

      We're thrilled to hear you are enjoying an issue-free experience with your new Xbox Elite Wireless Controller Series 2. Its customizable interface is a huge feature! And, when combined with its hosted precision and button functionality, creates the most advanced, next-generation controller available on the market today. We're happy you are enjoying your sessions with it! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller's versatility. You can make adjustments to knobs and add in presets with the paddles underneath. However, for almost $200 I was hoping that this controller would last longer than normal. The main issue I have with controllers is that the knobs get worn out and floppy after a few months of use. I was hoping that with the adjustment ability I would be able to lessen this. This is not the case. I will go back to the normal $60 controller when this one wears out. If you are really into customizing your controller, the paddle functions are pretty neat. In my opinion the price is far to high for what you get.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear there are issues with your new Xbox Elite Wireless Controller Series 2. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if there's still a problem, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my boys already owns this controller and highly recommends it. Bought this one for his brother as a Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must have competitive controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have controller if you are into FPS games the amount of customizable controls is great with a phenomenal battery.

    I would recommend this to a friend