Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10396030
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
Broke after 2 months Warranty did nothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right bumper broke after two months. I had a 2 year BBY warranty. The controller is sold out at the store and online. So I left best buy with a broken controller and no replacement. They would not give me my money back. I called Microsoft for their warranty. They transfered me all around an I never got to the right department. I have to schedule a visit with Microsoft and drive to one of their stores if I want anny assistance. This is my 5th Elite controller that has broken. I switched from Sony to Microsoft because of Halo. I am getting the ps5 this year not the xbox series x or whatever in 2020. I have a photo of 3 of the 5 broken controllers surrounded by working controllers attached.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If you haven't already visited a Microsoft Store in person for assistance, we recommend contacting Xbox Support first, which you can do online here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Highly reccomend for serious gamers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this, definitely feels and works on a different level of quality then any other controller ive used
I would recommend this to a friend - Pros mentioned:Battery life
Awesome controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may look similar, but it is much different than a much nicer controller. Awesome and excellent battery life
I would recommend this to a friend Nice controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this controller, works great. Nice grip on it and added back buttons are great.
I would recommend this to a friend- Pros mentioned:Battery life
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Last a very long time! Changes games on Xbox completely!
I would recommend this to a friend - Pros mentioned:Overall performance
XBOX ELITE CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new controller compared to my other aftermarket one I was using.
I would recommend this to a friend Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I was a little bit hesitant to purchase such an expensive controller. Hell, it’s half the price of the Xbox itself. However, this thing is built like a tank. I wouldn’t be worried about a fit of rage and throwing it across the room. Well, except for the whole to leave in the wall. The buttons are amazing. They have finesse, and take control. This thing just fits perfect in your hand. I have never felt a controller that I’ve enjoyed as much. I wish it was not so expensive, however to get this level of precision machinery, he’s got to be worth it. Overall, I am very pleased that I spent the money on it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Greg,
Thank you for sharing how well built and comfortable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're enjoying its premium feel and that it was worth the price you paid for it. We hope you win a lot of game matches with it.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Price
Good controller, but catch it on sale.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like to title says, try to find this one on sale. It’s good overall but it’s not worth the full retail price
I would recommend this to a friend - Pros mentioned:Overall performance
Best Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller, I got on a lower price and that was a surprise
I would recommend this to a friend - Pros mentioned:Overall performance
Fabulous controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this controller for my partner and she absolutely loves it. She said it’s the best controller she’s ever used!
I would recommend this to a friend Great Product, Great Service and Best Warranty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and an excellent extended warranty. Don’t be a fool get the extended warranty on all electronics. We have had to use it a few times in the last 2 years in various electronics and Best Buy has always treated us right on the replacement!!!
I would recommend this to a friend- Pros mentioned:Weight
Very responsive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a family member. She says it’s lightweight and the buttons are very responsive.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Xbox and best because they have all the accessories I need.
I would recommend this to a friend - Pros mentioned:Weight
Fantastic controller for theostbdiscernong gamer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Feels weighty and solid. Bumpers seem more solid and so does everything else. I appreciate the ability to use Alt buttons and love the new stick sensitivity
I would recommend this to a friend XBox elite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller stopped working within the first week.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a present for my nephew he loves it and says it works great!
I would recommend this to a friend Excellent controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this and couldnt be more pleased. I went back to buy a second one and ended up buying 2 more.
I would recommend this to a friend- Pros mentioned:Overall performance
Controler
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controler is great and well worth it. Would get again.
I would recommend this to a friend - Pros mentioned:Customization
A must for COD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, gives you great customization on the joystick and button sensitivity. If your a hardcore gamer I very much recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My some days the quality of the control is amazing, and that he really enjoyes it. This is a great present if your son is into gaming
I would recommend this to a friend