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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 16,946 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with an elite controller you can't go back to a normal controller

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best Xbox controller I’ve ever used it’s a little pricy but worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bryan,

      Thanks for sharing your thoughts. We are happy to hear you're a fan of the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ive bought for playing, Ive always loved XBOX products.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're excited to be your favorite peripheral! When it comes to next-generation gaming, you can truly do no better than to pair with your new Xbox Elite Wireless Controller Series 2. There's no other interface that offers this amount of in-game control and precision! We're happy you have found it to improve your abilities. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Revisit in a year maybe it will go from 4-5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves it, too early to tell if rage throwing it at the wall will destroy the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always replace his controllers at Best Buy. If there's not one at our store (only once in 15 years) they get one from a nearby store for me right away. Hubby likes this one because it's meant to go with his PS5 and isn't a knock off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s pretty good yeah pretty good just a good old controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, i could not play xbox without this controller anymore. Once you use this controller you wont want to go back. The backpedals make gaming so much better. You can customize any button to your liking via accessories app on xbox. The only Issue i have with this controller is the triggers, after some time of use the trigger have become sticky which becomes annoying to use after a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that Xbox Game Pass Ultimate Series 2 has enhanced your gaming! It's great to hear that you're a fan of its many customization features, too.

      Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within its warranty period, we recommend contacting Xbox Support about the trigger issue here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    #2 elite edition is a nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bring back the zone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have used yet. Also bring back the gamer club!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options available with his controller are very useful when playing various games being able to switch from settings to settings is very easy also comes with additional levers, but adjustments and carrying case for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote best purchase I’ve made for replacement remotes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A very refined controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line controller. Feels like quality in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller it’s really Good !! It’s well make you happy you got it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are happy with your purchase and hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present for my 16 year old!! Very happy kid, he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better than the original version! Definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good controller……………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taking it to another level

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside does not come with rear bumpers. Other than that, it is still worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and well made controller. Definitely worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Much better the 2nd time around

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a marked improvement over the previous model but is still without its issues. Mainly it randomly disconnects from Bluetooth while playing any game on PC. There is no rhyme or reason that I can tell, but its been a know issue since launch. There doesn't seem to be any part of Microsoft that wants to acknowledge the issue either. I've been told by their support to buy the Xbox controller wireless adapter, which in my opinion is unacceptable. For a nearly $200 peripheral that has a wireless technology built in that should allow me to play, the fix should not be to buy another $30 part. Other than that the upgrades they did to this controller are far better than before. The controller grips are one piece now so it shouldn't separate and fall apart like the last one. Also the bumper design has been retooled so the broken bumpers shouldn't be an issue anymore. Hopefully the push a firmware fix for the connection issues soon because having the controller flake out during a game is very annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Juliegore

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the buttons stick now and again but overall he loves it

    I would recommend this to a friend