Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10396030
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Not worth the discount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration stopped working after 2 weeks. It really is a bummer. The grip is also loose/coming off towards the triggers on top. Best Buy says these controllers were inspected and refurbished and certified as working but they don’t work as well as they claim. I got two of these and both have some stick drift and pretty noticeable physical damage, not to mention the vibration problem. Overall pretty disappointed.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
It just works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Good quality. No complaints. Nice feel.
I would recommend this to a friend Winner winner chicken dinner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good price for the 'excellent' open box. basically half off just because someone didnt like it lol.
I would recommend this to a friend- Pros mentioned:Customization
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customizable beyond belief. You’ll love this for FPS games.
I would recommend this to a friend Good controller if it worked.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but it had an unresponsive left trigger therefore I had to return it.
I would recommend this to a friend- Pros mentioned:Overall performance
Major improvement to my gaming!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major improvement to my gaming – feels like I’m cheating... XD
I would recommend this to a friend Versatile Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, I really enjoy the adjustable analog sticks, they come in handy for various games
I would recommend this to a friendGreat controller, but flawed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing controller, but still flawed by design quality. Joystick magnets can get a little wonky, and I'm already noticing the grips starting to peel off after not much use. Still, don't regret my purchase at all. They will need to improve to complete with the PS5 controller though...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lesh,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you continue to experience these problems, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
GIGGITY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS PLEASED WITH A NEW CONTROLLER. COMFORT AND QAULITY
I would recommend this to a friendXbox
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Xbox Controller to have it's phenomenal!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tension adjustments on the thumb sticks is the best part about this controller. I’m coming from the original elite controller, so the paddles are nothing new. They have solved the rubber grip problem, but I’m my opinion, the way they did these grips causes them to be a little slippery. I haven’t had any connection or button issues that other review claim.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mike,
Thank you for sharing your amazing experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated design and customization options, too. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Elite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for call of duty war zone and Cold War!
I would recommend this to a friend- Pros mentioned:Overall performance
Good Stuff
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. Better than previous versions
I would recommend this to a friend - Pros mentioned:Overall performance
Love it !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller, Bought for my husband and he loves it....
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and he absolutely love it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Destany,
Thank you for sharing this with us. We are happy to hear your husband is loving the Xbox Elite Wireless Controller Series 2.
Happy Gaming,
Katie
Xbox Customer Care
Best controller ever made
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exaggerating here when I said the Elite 2 controller is the best controller ever made. The build quality is excellent. As a former owner of an Elite 1 controller, my biggest problem was the grips coming apart due to the heat of my hands. They fixed this by making the grips part of the controller. So much better. If you're an Xbox gamer, buy this.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thank you for recommending Xbox Elite Wireless Controller to other Xbox gamers. We're thrilled that you consider it to to be the best controller ever made, and that it's a good fit for your hands. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I was given a tracking number to track my package. Then I was told that it was at the corporate package office and I had to pick it up. And it was a hassle just to get it. I had my number on the information so it would have been nothing to contact me and ask for the rest of the information so I could get my package. Thanks for the headache.
No, I would not recommend this to a friendTotally worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been putting off getting this controller because of the price but its literally a game changer i have tweaked it just right to what feels perfect to me will never use a regular controller again
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, would definitely recommend for everyone!
I would recommend this to a friend - Pros mentioned:Battery life
Nice Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels way better than the first one and the battery last for days.
I would recommend this to a friend