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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 16,947 reviews
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    gman75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller; to replace controller bought for grandson for Christmas present, The controller failed after seven months. I should have bought extended warranty. If, you buy this, get the warranty.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there is an issue with your grandson's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like it's within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy to use great buy , now am ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great the new series is totally better than the old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite 2 controller. The first one broke in less than one year and I didn't buy the best buy warranty. This time around I did. These controller have nice features but they tend to fall apart quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is working well for you. The limited manufacturer's warranty for this product has been extended to one year so if you run into any issues, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the grip and the ease of use of this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, the paddles are shorter than the series 1, so no more accidental presses if you set it down on the couch or something. Only small problem I had, was the rubber tips on the trigger adjustments kept falling off. Never affected performance or anything like that though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My grandson wanted this and loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it, that is what is important to me! That is my review

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Elite controller and the series 2 did not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd elite series 2 controller replacing the one i got on day 1 because the RB button started loosing responsiveness. lasted a couple years tho and has great features. Id definitely recommend. Has excellent hardware and software customizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job so far! Kids have been using it for some time now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Well worth the money great buy..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are satisfied with your purchase. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Delivered fast. Great quality...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad it arrived quickly and you are impressed with the quality. We hope it enhances your gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gamers game controller of the year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has so many options, handles perfectly, adapts to your gamers needs and has it all, including a carry case for travel. Price is right and my son loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box Controller Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An acceptable replacwment under the warranty program just wished I would've been able to receive the exact same model and color originally purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but no changeable battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels and looks great, but can only be charged with a wire. The battery cant be removed, which means if it fails the controller is a goner.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looked and felt great! To my disappointment it would constantly disconnect from the Xbox console... and some of the buttons would stick.. so I returned it. I’m hoping to buy another one soon that has these little bugs fixed. :)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best type of controller I’ve used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best Xbox controller I’ve used and wouldn’t any other type for the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Really made kids happy................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for the casual gamer that wants to upgrade their playing experience it has the smoothest thumbsticks and buttons that feel great all for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Call of duty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call of duty machine!!!! That's all I use it for!!!!!!

    I would recommend this to a friend