Customer Ratings & Reviews

needs a firmware upgrade with USB cable to work on xbox cloud, you will need a PC or MAC to do this You will be able to blue tooth pair wiith TV but the Xbox app., will not work....Firmware upgrade can not be performed via blue tooth.

My grandson really loves this controller. It's great!

I have only been able to use the controller a few times but so far has been excellent. The almost unlimited configurations for different games/player styles makes it very versatile. The button mapping is very easy and informative. I would/have recommended to other X Box players.

Very high quality controller. Unlimited button mapping, with precision settings on thumb sticks and triggers

If you had the First Version, Definitely get this One!!

Awesome, great upgrade from the first elite Controller

Controller isn't bad... loved the battery bank and charger, just didnt like the feel of the buttons.

Great product. A little expensive. Works as it should.

Quality controller. Feels great and responds well.

My son loves this. Great price and works flawlessly.

Works great and feels good in the hands. Its nice having interchangeable thumb sticks and d-pad also. Huge improvement over the regular xbox controller.

Either my luck is bad, or the quality control of these controls are just plain awful. First purchased the controller at Best Buy Online, shipped to home (in record time), and as soon as I started using it, buttons would not register and would stick when pressing. Back to Best Buy for a refund because well...the stock just doesn't exist! Fast forward, Microsoft Store Online had the controller for sale. Hoped for better luck directly through them. WRONG! Same issue, buttons not registering, and sticking. Tried to go through Microsoft for an exchange but... Microsoft doesn't do exchanges, no instead they expect you to send the controller to them, they "repair" it an send it back to you, 10 to 15 days! A brand new, not even a day old controller has to be sent back for additional repairs. Do they perform RMA's and send a replacement while you send yours back...no they don't. If it was say 3 months of use I can justify that, but not straight out of the packaging and it's defective. The person running that whole show should be fired for backing up such ignorant policies. Be warned, this controller has seen many issues since launch, Microsoft chooses to ignore it, their customer support is by far the worst in the world (put on hold 4 times then hung up, wrong case numbers given, no e-mail correspondence). The only saving grace is Best Buy's exceptional return policy.

I want to love this controller but can’t. I had to sell it. I had issues with 2 controllers so far. Never had any issues with gen 1. Gen 2 issues: - Random disconnects - Double press on buttons I would still recommend it since it’s a great upgrade form the original controller

Amazing for all kinds of gameplay simple as that!!

Greatest wireless controller ever!! Forget the price and just buy it!!!

These controllers are amazing and can really take your game to a different level.

This is a really nice controller, however you should definitely get this new with the warranty. I got one used, but after reading about some complaints of issues after a few months I decided to get a new one instead. It really helps, but takes getting used to.

Kids say it’s best controller they’ve used, expensive.

Best controller out there for competitive gamers. You have to buy the protection plan because your RB button will be having an input delay or even no input response at all. So if you're okay with replacing the controller so often then this is for you.

The control is the best you can buy but if you do play a lot it will only last just under a year before control drifts and everything