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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 16,949 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes me a god amongst peasants.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulling 1 v 6 plays while keepin it G real ya feel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it much nicer controller for long gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooo00000000ooooooooooooood controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller can’t complain about it really nice color to it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Gamer Controller In The World Of Games...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am barely going to use this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pieces being held magnetically and the Bluetooth capability. The option of easily switching between devices (PC to Xbox vice versa) with the push of the same button twice is something that I never thought I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller replace thumb pad though

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, the thumb pad is awkward at times. I would recommend replacing that with the plus button one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so smooth and easy love the paddles easy to map

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro-controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to change the thumb sticks make this a real upgrade although the paddles on the back take time to get used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It WAS great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is a great controller, but it still has insidious defects. Purchased in July of 2020, and now 5 months in, the left joystick drifts constantly. After further research I discovered that Microsoft has begun manufacturing a “improved” version of the same controller (model FST-00008) versus the FST-00001 version. The model I received is the latter. Most people who have purchased this seem to be experiencing the same issues. I have the Best Buy protection plan, and intend on replacing this controller when Best Buy gets it back into stock, and am hoping for the newer version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you would rather not wait for a replacement through Best Buy, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    'A' button has major sticking issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall feel is good, it doesn't feel cheap. But the A button sticking prevented me from gracefully climbing into my favorite camping spot in Modern Warfare. It sticks down every 4 to 5 presses. Now sold out so swapping isn't even an option, might just upgrade the grips on my elite 1 and push it back into service. Revisit this controller when the kinks have been worked out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nate,

      We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If you're not able to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller but the only issue with this is the rb and lb sensors get dirty and you have to open the controller and clean it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not built to last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite 2 controller. The first one was a base model. Within 2 years the RB stopped working which is a common issue, but you need solder and replace a ten dollar part to fix it. Which I tried and failed to do. So the core comes along and I had hoped maybe they fixed but they did not. About 1 month after my extended warranty expired the RB button died again. Honestly I wouldn’t recommend this control based on the failure rate. Especially on a premium product. The only reason I gave it 2 stars is because when it works it’s my favorite controller. I can justify the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    better than scuf

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller you can buy. Being built out of metal gives a nice weight and feel that I prefer over any scuf or standard controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite series 2 controllers. The only thing I don’t like is that it doesn’t come with the accessories pack anymore. You have to purchase that separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller not much to say when one breaks and the warranty is gone you gotta get another one or you can't play

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most Xbox controllers, stick drift comes fast and is unavoidable. Outside of that, it’s pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i bought this controller, It came with all the goods...love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Gaming Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a PC gaming controller, i was glad to upgrade to this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice premium controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice hand feel, reserve side buttons a nice touch. Feels good in hand even after a couple hours of sweaty palms. Comes with extras like a charger, but not really needed.

    I would recommend this to a friend