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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 16,949 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me play my game so much better. With better shifts and easy access to buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful on the hands. The extra buttons on the back really help with gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A change up from gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite series 1. I don’t know if this is worth the upgrade if you already have an elite controller. The improvements are great, and much welcomed but that being said had my elite 1 controller not broke and I know what I know about the series 2. I wouldn’t have upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Controller You Need

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At firsf was hesitant to spend the money at first but definitely was a good choice!! Greay controller and good design!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rate it 5 stars if I didn’t have a issue with the first one I bought. After researching there’s problems the joy sticks. Love the controller and the paddle options in the back. Definitely a must if your a COD player like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever use, it is expensive but it really is worth the price, got an extended warranty because I’ve heard they are prone to have factory defects over time, would recommend other people to buy the warranty too, bought it 7 months ago and it hasn’t given me any problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and everything is running smoothly. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for the xbox. Has multiple button settings which comes in handy if you want to change what each button does but the game doesnt allow it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then scuf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, switched from scuf controllers and just wow. Paddles took some getting used to tho. Very well done all around. Recommend protection plan tho. I had LB(left bumper) get sticky so just went to best buy n swapped. Very happy. Only thing scuf has better would be customizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to step your game up, literally!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller, was hesitant to buy but the adjustability on them was way more than i imagined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I dont know why i havent bought one until recently. I like the fact that i can have different profiles saved directly on the controller for different games. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one of these before but did hear alot about them. There is nothing bad i can say about this remote yet. Think itll be my go to remote from now on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always room for improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good upgrade from the series 1. I just wish the rubber grip backing. Other then that it’s a great controller for shooters and racing games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually really looking forward to this controller and was fairly disappointed. One of the analog sticks became drifty within a week and the back paddles are very small. Overall the controller looks great and has many options for variability.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Susie,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't come with all of the parts needed and the controller itself was really greasy as it had sat out in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for FPS games. Not that much use for anything else. Not really worth the hype for the price but does add some nice features like profiles and the RGBW home button.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Solid remote. Not perfect but solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Near flawless control but had a small stick drift that persists today. Button layout is hard to get used to but is a somewhat quick learning curve if you’re going one button at a time

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller for the price and being rechargeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Much better than the first version. 3 levels of trigger resistance. Internal battery. The paddles are a little shorter so it's not as easy to tap accidentally (it still happens from time to time). The construction and materials of the controller are pretty good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you love it! We've packed a ton of power and customizable functionality into your new Xbox Elite Wireless Controller Series 2, and we're thrilled you've noticed the improved performance it hosts. From paddle redesigns to updated grip textures, we've optimized the entire device, and couldn't be happier you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    For the hardcore or 1 time buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id say if your a hardcore gamer especially online this is for u with its customization and built quality its ment to take the hours youll put into it. But if u want a controller that doesnt break so easily this also works. Id say wait for the right price doe .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed in the United States on November 4, 2019 I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend