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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 16,952 reviews
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall but the first one I got had a big dead zone in the stick. This is possible with any controller. Also prefered the size of the back paddles from the Elite 1 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but heavy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller but it was too heavy for me. After years of using a Scuf with no rumbler packs, I did not like the weight. Too bad because I was looking forward to using this controller more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller for playing any game all day long. The interchangeable thumbstick and paddle shapes allows you to customize the controller any way you like. A must have for shooter games. Also come with a great carrying case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller nice to have 3 diffrent controller maps i can change at the pish of a button.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Iffy for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but it has a problem with drifting with the left and right stick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good controller for this price I love the fact you can change the thumbsticks out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good Hardware, SERIOUSLY FLAWED software.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is good. But the Software needs SERIOUS work... Connecting to this controller is a nightmare if you expect it to work seamlessly between different connection types. If you have paired the controller with Windows, it's fine. But if you need to configure the buttons using the Windows App, you need to connect it with USB. And doing so, pretty much deletes the wireless connection. you will have to delete the controller from your Bluetooth Devices, and then re-pair EVERY SINGLE FREAKING TIME you do this. Seriously flawed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your feedback on your Xbox Elite Wireless Controller Series 2. One workaround for keeping your configuration settings when going wireless is to get a Xbox Wireless Adapter for Windows 10, which will allow you to have a wireless connection on your Windows 10 PC without the need for Bluetooth. Please go here for more information: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 4 out of 5 stars

    Improved gaming experience

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Even if you don't use the added triggers the controller gives an improved gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More like elite light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the elite series 2 but not as premium. Got it on sale so it was worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Upgrade From First Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 Controller is a complete upgrade from the previous Series 1 and also provides a built in battery which is recharchable with a provided charging pad. 5/5 Stars. 2 Thumbs Up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight on the controller was great and while it worked it was really njce, however the controller broke after a few months of having it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for competitive shooters. Love the overall feel of the sturdiness and high quality build.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Terrible stick drifting issues.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the controller works as intended, it is fantastic. I am on my third controller now; the first Microsoft was replaced due to losing connection randomly, the second I replaced due to stick drift. Now on my third, just outside of warranty, the controller has again developed terrible stick drift on the left stick rendering the controller useless. The stick drift is so bad you can not navigate menus!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all games!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the toggles on the back, it frees up your thumbs for all movement. Great for FPS games, but also find it useful for Elder Scrolls Online, Smite, etc... Highly recommend for all gamers, don’t have to be a pro to use this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Seau,

      Thank you for sharing how much your new Xbox Elite Wireless Controller Series 2 has improved your gaming. We're thrilled that it's been useful for first-person shooters and roleplaying games in particular and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good controller on downfall is that it doesnt come with the back bumpers for the extra imputs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in my hands. Love the option to adjust tension on thumsticks and the ability to shorten trigger pull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting with protection plan!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crib roller is super customizable.Worth getting the warranty if you are a gamer. I exchanged worn out controller. After taking advantage of the customer care program. Great service Best Buy provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pro controller white

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an absolute blast using this controller especially being able to fit other back triggers and paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best controller for xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with these, this is my second one and would recommend to anyone especially if u need separate settings for different games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great follow up to Series 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 is a great follow up to the original elite controller. Microsoft has seemed to listen to all the Series 1 feedback and improve upon that. I didn't think it were possible, but the Series 2 feels even more solid than the original.

    I would recommend this to a friend