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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 16,952 reviews
  • Rated 5 out of 5 stars

    True gamers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star ⭐️ ⭐️⭐️⭐️ game app!!! I recommend to AlL REAL console gamers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome looking controller and a great addition to give you an advantage online ad a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool, but doesn’t have all the features of the regular elite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came fast and I love it. The elite 2 controller has been a huge upgrade from the previous model . Best Buy had it to my house in a couple days after ordering .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find what I was looking for thanks to the workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller there is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for $90 as an open box deal, and it’s so worth it. A must have if you have an xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best and worst

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. They tend to break within a few months thankfully Microsoft will replace them for up to 2 years I believe. If not get the extended warranty through Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Warranty The controllers do get controller driftAnd need to be replaced when that starts happening.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Breaks easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice controller, but they brak so easily. Buttons stop working, stick drift, etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same size as the series X controller. This is the elite 2 without the extra sticks and D-pad.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    The Last Straw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is garbage. How can you develop a 'series 2' upgrade to an existing poorly executed premium controller and produce an even worse product?!? It is unacceptable to pay a premium for a product this unreliable. Stick drift WILL become an issue within a year of owning this product if not just outright failure of the left thumbstick. More than likely your issues will begin to occur right after the paltry 3 month warranty expires at which point you have to pay Microsoft an additional $99 for a replacement/exchange that is defective upon arrival. I paid $179 for a premium controller that I know actually penalizes me in competitive play...it costs me matches in online competitive play. At this price there should be flawless execution and performance... it's 3x the cost of a standard controller! I've been through the RROD (red ring of death) fiasco with the Xbox 360, the nightmare that is the first Elite controller and now this! Final straw Microsoft...you milked me for the last time! It doesn't matter what the specs of your box is if the interface (controller) between that technology and the user is flawed. I haven't owned a Sony product since the PS2 but I am going to purchase a PS5 this fall... Microsoft, you just lost one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superior gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a lifelong xbox player, this is certainly the best controller I've ever used. I was skeptical at first, but the price tag is worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this controller for 9 months now and really have loved it. But now i am experiencing really bad stick drift, which is a more common problem with any controller but not within this time frame. I am a casual player so maybe a few hours a few days a week at the most. For what this controller cost I expect better durability from it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot better than the standard controller. If your not going to use the back paddles on the controller just get the standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium feel with lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the series 2 elite controller. I am excited to give this to my son for Christmas. The one I have for myself is great. This was an amazing deal for an excellent condition open box item.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Poor quality for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to buy this product even though I know it is going to break within the next year. Have had bumper problems and sticky A button upon purchasing multiple different Elite Series 2 controllers. Ulitamately if you still want the advanced controller features, you'll learn to deal with the controller and consistent returns.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I expected and worth every penny. I like all the customizations available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for your gaming experience for Xbox 9ne and Xbox next gen, I Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for a while until it finally gave out. Definitely lasted about 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS great. back buttons are a plus for first person shooter games. no issues with controller.

    I would recommend this to a friend