Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10396030
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Love great response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aweome love it great response would dedintily buy it again
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed
I would recommend this to a friendXbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the extra money and want a well built controller, this is a great option.
I would recommend this to a friendBest gaming controller on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for the ultimate xbox controller, this is it. So many improvements over the last model.
I would recommend this to a friend- Cons mentioned:Stick drift
Microsoft did not improve the Elite Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller about 6 months ago, and right out of the package I noticed the buttons (mostly A and B) not registering when pressed. I ran the button registration tester in settings and about 2 out of every 10 presses were registering. I returned this controller thinking it was just bad luck, but the new one had the exact same problem. Now 3 months later the controller has developed the worst stick drift I have experienced in a controller. Really Microsoft? What an upgrade from the Elite 1, you guys really learned from that one. I will be exchanging once again when Best buy has one in stock. Truly pathetic. In no way is this review about Best buy! They are a great company to work with and really take care of you in cases like this. There is a reason Microsoft doesn't warranty their own pathetic products.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dusty,
We're sorry that there's an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. This controller comes with a 90-day limited manufacturer's warranty so we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, no issues easy to use. Likee the charger that came with it.
I would recommend this to a friendGreats
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, uses it for my PC and Xbox. I love the ability to configure how I like it
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller while it lasts.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own two of these series 2 “ elite” controllers and now this is the second time both controllers have had to be replaced in the past year due to the bumpers and/or triggers failing. Prior to this we had the first elite controllers and they had to be replaced 12 times between the 2 controllers due to the same failures. It’s funny how our $60 controllers that came with our systems are still in great order and functioning properly. I don’t think we will be buying these again. It’s disappointing to know that Microsoft can make a great system but can’t produce a controller that will last. To top it all off, Buy Buy is “out of stock” because these controllers are always failing. It’s so bad that Best Buy hiked their replacement/warranty fee for this item.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite 2 controllers. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had purchase the scuf controller but i loose wireless signal often so i decided to go back to elite controller
I would recommend this to a friendBest Xbox controller hands down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for FPS games, love that the trigger sensitivity can be adjusted.
I would recommend this to a friendControls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It definitely helps with the ability to configure buttons to each game. It’s a little pricy, but worth it if your looking for next level controls.
I would recommend this to a friend100/100
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the service, pricing, and simplicity of best but shopping
I would recommend this to a friendBest controller for your Xbox One!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no other way to play your favorite games on your Xbox one! The grips are fantastic, the esthetics are beautiful and your overall game play will be much better!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how Xbox Elite Wireless Controller Series 2 has enhanced your gaming. We're glad that you're enjoying their comfortable grip, too. We hope you win a lot of matches using Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Eh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for about 6 months, drift stick and sticky buttons take effect pretty often.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Matt,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Next level gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you ready to up your gaming skills, this is the purchase you need
I would recommend this to a friendFPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make the gameplay on fps games play smoother nbs ……
I would recommend this to a friend
Amazing
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing controller definitely recommend, keys work flawlessly
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Good Controller, Terrible Reliability
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller to use, when it works. I am about to send in my third controller back for warranty repairs in 5 months. Issues include stick drift, buttons sticking, and double pressing buttons with only a single input.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Enfless control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBe Better Gamers!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this controller on my PC more than my xbox, but can't go wrong with the Series 2. It just makes you better!
I would recommend this to a friend