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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 16,964 reviews
  • Rated 2 out of 5 stars

    Came with a damaged cord

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my controller refurbished. It was also the last box available. I should have taken that as a red flag, as when i opened the box it was apparent why the product was returned in the first place. The cord looked like it had caught fire for the previous owner, and Best Buy didnt replace the cable despite the very obvious electrical fire that the USB-C portion of the cable had very clearly gone through. This product should have either been trashed or had a cable replacement done. Disappointed in what I recieved, but the controller looks and works fine aside from a lack of click on the right hand finger pedal. Would rate 2 1/2 stars if possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this purchase this mad my sons very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was fast, friendly, and helpful. She deserves a raise ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Con

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The box was excellent condition & quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good controller, I am gaming more with this than my old controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is not a cheap alternative as it comes with no paddles or anything that the normal elite series two comes with. You have to buy it all seperate. Was highly disappointed with the purchase as i was trying to save money not have to spend more for what should come with the controller

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used, the face plate has a soft feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson loves this controller! He wanted it so bad and I bought it for him before he even told me it’s the one he wants sooooo bad!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Elite 2 breaks easy.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to give my honest opinion on this controller. I thought it would be better than the first series but it has the same issue. It starts wearing down and the buttons and sticks won’t work anymore. I recommend anyone who buys this please pay for the warranty it will save you money later. I did purchase warranty and will be refunding it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Buddi,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a standard Xbox controller for racing games and with manual mode taking different buttons, this makes it easier to switch gears.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The programmable design and user interface of your new Xbox Elite Wireless Controller Series 2 was created to give our players every advantage when it comes to next-generation gaming. We're happy to hear you've achieved the level of in-game dexterity you were after thanks to your new device! We're glad you're pleased with your purchase. Thank you for taking a few minutes to share your thoughts with the community! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller. Easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have made multiple gaming profiles that you can just load up and swith to on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great if you play a lot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for playing things like shooters where tracking and trigger speed are important, but if you're more of a casual player then it may be a bit overkill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This co controller is a improvement over the first elite in every way except. It feels a bit smaller, and tends to dig into your palms a bit more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought bc I wanted to blow money one day it’s heavy not worth the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best controller I've used. Comes with extras, the case, cord, the works. You can't go wrong here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from an elite one controller. Feels solid and well made, but so did the elite one until it fell apart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Great plug and play! Super solid for any shooter game with the back paddles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trigger bottons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller so far i love the extended add ons for different settings

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Stick drift out of the box. Delayed A response.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn’t really be surprised every Xbox controller I’ve gotten has had an issue. I was hoping that years after the launch of the elite 2 controller that they have at least made improvements from when I last had it. They definitely have not.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very premium

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sticks and the buttons have a nice feel to it 

    I would recommend this to a friend