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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 16,965 reviews
  • Rated 1 out of 5 stars

    Series 2 no different than Series 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Series 1 Elite. Luckily, bought the Best Buy replacement package based on recommendation of the employee ringing me up. Broke in less than 1 year. Returned to Best Buy and again was highly recommended to take the money instead of a replacement as Microsoft hadn’t made the units any more reliable. Went several years with just a standard controller but always missed the upgrades the Elite offered. Upgraded to an Series X console on February 5 and decided after reading reviews on the Elite 2, Microsoft seemed to have developed a reliable version of an Elite controller. Today, June 23rd, roughly 120 days from purchase, the left thumb stick made an awful sound and now is stuck. It does not return to its “neutral” position when left go. You can feel it is rubbing on something or the spring broke. It is completely unusable. Riddle me this…Microsoft has $50-$60 standard controllers that I still have and use for all my consoles…360 Elite console, Xbox One console, Xbox One S console, Xbox One X console. I’ve dropped them, thrown them, spilled food or drink on them, covered them in the hand gunk from heavy use and they ALL still work pretty much flawlessly after what a decade in some cases? But Microsoft wants just under $200 for a controller that can’t last more than 120 days??? How is that even possible? Save yourself the hassle, if you buy the replacement policy is a MUST! It WILL break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, its a blue pro controller. Not much else to say. If you know, you know.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller got stuck drift after 2 months. Warranty through Microsoft and will see what happens

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aaron,

      We're sorry that you're experiencing an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend reaching out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    For consent gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controller but will say it needs the back paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this controller, especially with the short triggers. But you need to get the wireless adapter for it, to work 100% of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS CONTROLLER. THE EXTRA BUTTONS ARE SO NICE TO HAVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game like a SWEAT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very undecided on spending the amount on this controller, but after using it i have no regrets on buying it. works perfectly fine for me

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you have found the perfect complement in your new Xbox Elite Wireless Controller Series 2! We're thrilled you have experienced the elevated, optimized interface you were promised, and have found it to be a beneficial addition to your setup. Thank you for taking a few minutes to share your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has definitely enhanced my gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we own multiple. Bought this one for the color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Catch my drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These "elite" controllers feel substantial, but still suffer from the same "drift" issues as the regularly priced ones. This is our third elite controller. I like the non-T-bar directional pad because it feels more versatile. However, I'm sure we will be purchasing another one soon when this one, like all the others, develops drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. The controller is super accurate with no dead zine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing Xbox controller to play on your Xbox series s or x

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this to perform better and I have! The paddles feel a little close to one another in the back but they still work very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller had not had any issues with it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced, underperformed.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, glitchy and not a smooth response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, makes a big difference in gaming. Makes things quicker and easyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nicer than i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra if you already love the form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller for his Xbox x - easy to use and provides a competitive gaming edge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but better for medium to smaller hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works perfectly. Very easy to set up an has different pieces to use to change the remote.

    I would recommend this to a friend