Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 16,936 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well, just over priced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not knocking the controller because I am an ages long PS fanboy. I use this for my gaming PC setup as many steam games tend to be Xbox setup in controller formatting and it is just easier. This is a comfortable unit with a good battery life. No lag in responses... and I love the color. However, I think almost $90 is a high price for a controller... The cost is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the first elite controller, but it took a lot of abuse. The second elite controller has nice grips and texture on it. I bought an open box controller but so far it has everything and works perfect perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wish I upgraded to this sooner!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It feels way more premium than the standard Xbox controller. And of course it has the added functionality of paddles, trigger locks, and controller presets. It’s mad my gaming sessions much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller. Proce is a bit high but still worth it. Always get geek squad warranty. Best place ro purchase your controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great Quality for Serious Gamers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honesty debated for months over this purchase. Finally made it and don’t regret it. The quality is clear and the weight and paddles take time to get used to but it’s more than worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      It's awesome to hear that you're enjoying the quality and performance of your new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced your overall game experience. Thank you for sharing your perspective; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    True gamer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the self charging option. I was due for an upgrade and this is a beast. Love the heavier feel and crisp controls compared to old elite and especially the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Well worth it!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price is high but the control, customization and durability are well worth it! I'm taking down all the sweaty players with this baby!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite as always

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game controller exceeded my expectations with its ergonomic design and responsive buttons. It delivered an immersive gaming experience, enhancing precision and comfort. The sleek aesthetic and customizable features add a personalized touch. This controller is a game-changer, elevating my gaming sessions to new heights. Highly recommend for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good, durable, customizable, great connection range, long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an elite controller before this but it broke so I got this and swapped over my paddles. Everything with the old controller is compatible with the new one. Only difference i noticed was it was a bit lighter which was great because the older one was very heavy compared to a typical controller. Still had a great feel to it though and felt like quality.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Zbox Elite Controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, terrible stick drift after prolonged use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller, i made the switch from a regular xbox controller to this one and i an not disappointed. The quality is so nice and love that it's so customizable. Does take some getting used to the petals on the back but once you do, game changer! Force yourself to play with the petals and youll grt used to them in no time.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller, weirdness with the warranty…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a refurbished series 2 originally, geek squad refurbished. It was $99 dollars, and I bought the 2 year warranty. When I went to exchange it after mine had gotten pretty run down, I was told I would need to pay $100+ to get another. They tried to up sell me a brand new one, which I did not appreciate, nor did I see anything about that when I bought it. They ended up getting me an open box one so I only had to pay like $20, but they should really be more open about the warranties. They said they “didn’t have any” geek squad refurbished ones, even though that’s the store I bought the original from. If you offer a warranty on a product, then you should be able to replace the product if you have a warranty, no more, no less than the original. It’s a great controller, probably best on the market but there have always been stuck drift and button issues over time. Most button issues can be fixed by popping it open and hitting them with some rubbing alcohol, but the stick drift is tough. Best way to avoid getting it in the first place, is DO NOT use the sticks on the tightest setting. Keep them loose, and it will last way longer.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    A little pricey, but doesn't get any better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I needed a rechargeable, wireless controller for upcoming Xbox games I wanted to play, but I was skeptical of the value with a $129 controller... however, I finally bit the bullet and dove in, and I am glad I did. This is an excellent, responsive controller, and it doesn't get much better than this. I love the style, feel and ability to configure it, and it feels natural and light when playing for extended sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers, Stick drift

    Rated 2 out of 5 stars

    Great quality that doesn’t hold up over time.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has great quality although its durability tends to present stick drift after only a few months. I have tried other controllers such as the new turtle beach elite controller and this is far superior for the price, however, unless you are willing to return the controller after six months for a refurbished one or buy a kit to repair this yourself it will almost always get drift relatively soon. I had a series 1 and it was amazing after years of use. I have had 4 series two and the controllers always have issues with drift or the bumpers stop working correctly. These have been reduced in price recently without all of the extras, however, a regular controller will get the job done for half the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Greatness Unlocked

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, I highly recommend for those who play on Xbox or PC. I had the original Elite Series 2 controller, but it broke so I used my Total Tech membership to get a replacement and decided to get the Core (Since I already had the case and buttons). Love the color tone of the core. It's important to note that this controller is great if you're replacing an older one or don't need the paddles. But the weight and grip make it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 Wireless Controller for Xbox is easily one of the best controllers you can buy if you’re serious about gaming. It feels substantially more premium than a standard Xbox controller, with a comfortable, thoughtful design that’s built to last and enhance your play.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Great controller with one issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller out there, but be sure to get a service plan. I've had a few Elites and all but one have had an issue where one of the bumpers stops responding. Other than that it's by far the best controller for PC and for Xbox, obviously.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller and comfortable grip. Only issue is that I didn't have the replacement parts that it came with like it sated on the box. but overall quite happy with it, plus really long battery life. I only had to charge maybe once or twice since I bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing product minor issues over time mainly due to average wear and tear.

    I would recommend this to a friend