Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10396030
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Nice when it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller to be able to keep up with mouse and keyboard players. Got the controller was blown away with it. Now 20 days after receiving it the left joystick doesn’t work right (delays, get stuck scrolling) the right joy stick has creep in it and it’s not the sensitivity checked all that. Bought the 2 year geek squad to protect or fix the $200 controller and when I called and asked they told me the best they could do was store credit. I would love to just exchange mine and hope it was a faulty make but don’t have that option. You would think for $200 it would last longer than 3 weeks and no it hasn’t been stalled or dropped or anything else just seems to be bad/thin wires that are going out.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. If it's not possible to exchange the controller through Best Buy, Xbox Support may be able to help! We recommend reaching out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty from Microsoft here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
XBOX elite S2 Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded since my old one die. Controller feel greats! no issues
I would recommend this to a friendWorth every penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feature that really makes this controller great is the stick tension
I would recommend this to a friendAmazing controller bang for your buck
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing lasted 2 years until bumpers dont respond anymore
I would recommend this to a friendGreat until it's not..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good improvement coming from series one. Fits better in your hands. I would give it a 5 star but it started drifting 2 months after I got it. I'm sending it to Microsoft today for service. If you buy this, get the Best Buy service plan.
I would recommend this to a friend- Cons mentioned:Button quality
Going to Break
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 10 months. LB stopped responding. GSPR is half the price of the unit.
No, I would not recommend this to a friend Had to get a new one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working for some unknown reason, glad I had the warranty!
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great controller easy to manipulate .I recommend it to everyone
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
99% Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 3 replacements, all defective. All 3 had unresponsive A buttons. 2 of them had stick drift. DO NOT BUY
No, I would not recommend this to a friend Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over the elite 1,which was already amazing
I would recommend this to a friendNew Defective Returned...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box, and the right bumper button works inconsistently! Enough said. I will add that it looks and feels great in your hands, but so does my other Xbox controller, which I can charge on a Microstand charging stand on my desk, which looks great. This controller charges with a USB-C charging cable or in the carrying case. Either option is not as elegant as the stand I place the charger on, and it looks great. Also, the batteries are built-in and, over time, will need to be replaced, unlike other options that have access to the batteries. I knew about the reported issues with this controller but hoped these might have been correct but in my case, it doesn't seem so. Disappointed and returned.
No, I would not recommend this to a friendI like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if your a serious gamer..definitely a game changer!
I would recommend this to a friendGreat for custom gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Very Ergonomic. Love Hair triggers for easier gaming.
I would recommend this to a friendNice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love the remote and like the difference on construction.
I would recommend this to a friendExcellent controller no problems.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a single problem with this controller, everything works great.
I would recommend this to a friendXbox Elite Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good remote. Responsive and just the right size for me.
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT BUY!! My son was extremely happy in Christmas morning
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tyieshia,
Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son loved his gift. We hope he has fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care
Son loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the gift. My son prefers this remote over battery operated.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great controller and many options on how to use it.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller even better than the original!!
I would recommend this to a friend