Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10396030
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Gabriel’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s great ease in operation, easy to handle!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We love that you love the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Poor quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, this is a review way over due. My story starts way back in 2015 with the elite 1. The first one broke about 3 months after purchase and I didn't purchase the protection plan...:/ So I youtube how to fix the broken bumper issue, ordered the kit on Amazon and Wallah my Elite controller was fixed. Then about 6months later the left analog stick started to drift and didn't click when pressing. So again I had a useless $150 controller for the second time in one year. I was hesitant at first, but I went ahead and bought another controller, this time with the 2year best buy protection plan. THANK GOD I DID! LOL I went through two more and wound up trading the last one for the elite 2 having my best buy warranty still activate! I was so happy to have the new elite 2 saying to myself, they had to of fixed all the issues with the first generation. They couldn't possibly send out a new one with the same pieces that failed on the first one. Well it's not been 2 months and I have a left analog stick that is useless. To say I am livid is an understatement! Oh and here's the best part. I just found out? Microsoft pulled these things off the shelf because of how much they were failing, but neglected to tell its consumers. All the while they are "fixing the issues" that plagued this controller and will be introducing a 2nd iteration of the elite 2. So I can't even get anther one for who knows how long. I will wait for the second iteration and use my best buy protection plan to get it. I don't think I will be re purchasing the best buy protection plan this time though. If this one breaks, I will be throwing it in the trash and after 5 years it will finally be the end of this insanity!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Steve,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one at Best Buy, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Simple set up and easy to play with.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you have had an easy setup with your new Xbox Elite Wireless Controller Series 2, and that you're enjoying a comfortable gaming experience with it. Thanks for taking a few minutes to share with us!
Happy Gaming,
Brad - Xbox Customer Care
Great controller for gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with the reaction time and multiple configurations
I would recommend this to a friendBest controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is amazing and works really well for any gamer
I would recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and a good price for it! I don’t recommend
I would recommend this to a friend- Cons mentioned:Button quality
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine had terrible lag when using for games sometimes A button would not register
No, I would not recommend this to a friend Controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted this for his birthday so I got it for him
I would recommend this to a friendBest controller period!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I’ve ever used! Definitely worth the money!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've used. Thank you for sharing how much you're enjoying it; we hope you have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Xbox Elite Series 2 Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best console controller I have ever used. No complaints.
I would recommend this to a friendI love this idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an Xbox this is a great item to have Great item oh
I would recommend this to a friendGood controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issue with it yet and really steps up the game
I would recommend this to a friend- Pros mentioned:Battery life
toddler controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned the first day lot of battery but super uncomforble in the hand. is for toddler hands
No, I would not recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller compared to the Xbox controller elite 1.
I would recommend this to a friend- Cons mentioned:Stick drift
Xbox elite series 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend the elite series 2 controller, everytime I get it, it has stick drift
No, I would not recommend this to a friend Nightmare experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned several premium controllers, for both xbox and playstation, and had 3 different elite series 1 controllers. So I was excited to finally upgrade to the series 2. However, I noticed that the right trigger started "creaking" when using the trigger stops after only a few days of use. Not ideal, but that's why I bought the geek squad protection plan - I heard it was great. But, when I tried to arrange service, I needed to make an appointment (understandable, with the pandemic) and it was almost 3 weeks out, and only available at stores farther away. And during days when I wasn't available. Not wanting to wait that long, I decided to take advantage of microsoft's own warranty, boxed it up, sent it back, and just now got the replacement. Only to have the SAME ISSUE happen within an hour. It's now on the way to microsoft again, since Geek Squad is still 3 weeks out for service. Microsoft's warranty is good until October in my case and all I can do is hope that I'll get a working unit by then. I'd return it, but of course now I'm outside the return window. To be clear, it's the product that's the problem, not the service. I understand the decreased operations with the state of the world right now, I just don't like spending $180 ($220 with the 2 year service) for a product that I'm able to use 3 days in a 5 week period.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had controller drift right out of box. Unfortunate but good price I already took the controller apart and fixed it
I would recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice controller improved my gameplay on fps games!
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really amazing product. Really happy with my purchase.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
We are so happy that you are happy with the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
My son loves it...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas and he loves it.
I would recommend this to a friend