Customer Ratings & Reviews

It took a bit to get use to the grip difference (despite the texture, my hands slip more on this one than the regular one. Weird). But once this controller grew on me, I loved it. THEN just 2-3 months after using this, my R1 button has stopped working. So I’ve got to take it in to see what’s wrong. If I get a new one or this fixed, I might recommend it. But it’s annoying to spend so much and it already be messing up.

This controller might be good for a professional gamer. It just wasn't for me. I'm so use to the old controller, the paddles just made it more difficult for me. So I returned it.

This has to be the biggest waste of money ever . This is now the second elite 2 controller i have owned the first had a broken right bumper after continuous use and the replacement i bought has a broken button on the back and wont work unless i pound on it with pressure . Why is something that costs 250$ With the protection plan so broken ? Way to go xbox . You really out did yourself .

After 6 months of playing with this controller it has drift. My elite one controller is still working like a champ.

Received the controller only to notice it had been open by someone else. Was obviously handled but not heavily used. I would have gladly paid less to receive an open box but instead was forced to take the open box item or receive a restocking fee. I decided to keep it since I got the warranty but I’ll for sure be using that warranty. Extra star for the warranty. Best Buy, please don’t sell opened items as new.

This controller is trash. Close to $200 with really bad QA, I've bought and returned 3 now, every single one comes with stick drift fresh out the box and sticky A buttons. If it weren't for that I'd say it's worth the price but I can't live knowing I paid $200 for a controller with stick drift on day 1 + sticky A buttons. Not worth it. Power A Enhanced Xbox Series X controller is way better at only $35.

Bought this same controller in 2019 for someone and it worked great and still continues to do so. I decided to buy it again in 2020 for a Christmas gift. Right out of the box, the button was “sticky”. Had the extended warranty so I returned it in January 2021 and ordered directly from Microsoft. The controller from them had issues as well and had to be returned. Not sure why the quality went down.

Awesome controller . My boyfriend loves it . Best Buy made it super easy to purchase and pick up

I feel the price point is way to high, I found some other controllers that feel just as good at half the price. Keep searching IMO

Left trigger didn't work correctly. Buying and return process was easy enough.

This is an open box that said in excellent condition practically new. It wasn’t at all. It was very scuffed and there’s something loose inside the controller. Pair button doesn’t work. Very disappointing

Great controller for what it is. Prefer it over the all black one even if it gets dirtier faster

Had one both bumper stopped working within 3 months. Second one is lasted 4 months now

For the price its not that good, but got open box so who really knows

The paddles in the back help you fry everyday in warzone

For the gamer that liked to customize their controller, this wireless controller is for you!

Cool controller. Nice design. Should come with the paddles

Had the first one and this one is even better and the white and blank make it look more clean

The controller is good, WHEN, it connects. I'm new at gaming on a PC, so I thought that the connectivity problems were my fault, until I found out later that there are hundreds of people with the same problem: the controller no connecting, or disconnecting in the middle of a gameplay, etc. I'm gonna have it replaced with Microsoft, but I just wish I had returned it when I could. Almost $200 for controller that can't even connect via Bluetooth?

The first one I owned bumper buttons died. Second one I bought suffered from left thumb stick drift. When it’s not breaking or broke works great…