Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10396030
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good in the hands, but quality control is lacking. The right joy stick gets stuck when moved to the right.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, love it. Took awhile to get but I finally got one.
I would recommend this to a friend - Cons mentioned:Stick drift
Great Controller but horrible quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my 5th controller now. Microsoft keeps replacing them under manufacturer warranty. Takes 2 weeks every time. 1st was sent back for stick drift. 2nd was sent back for stick drift. 3rd was sent back for faulty RB. 4th was sent back for faulty LB. 5th is working well so far (3 months of use). Only buy with extended warranty.
No, I would not recommend this to a friend - Pros mentioned:Customization
Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, customization is great for my gaming needs
I would recommend this to a friend A bit heavy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Controller a lot heavier than my aim custom controller. I had to return it.
No, I would not recommend this to a friendController
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my cup of tea is nice to hold but as far as it goes
No, I would not recommend this to a friend- Pros mentioned:Overall performance
grandson loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a gift. my grandson loved it and said just what he wants
I would recommend this to a friend Not design to last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left d pad stopped working,had the controller for a month to two
No, I would not recommend this to a friendThey break
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know of a better controller, but these break too often. Awfully expensive to replace, wish I'd bought the protection.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Robin,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was nonfuntional upon arrival. Seems it was not checked to make sure it worked before shipment.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to adjust to this controller than the original controller
I would recommend this to a friend- Cons mentioned:Button quality
this is a must but breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crazy how u have to get the geek squad warranty bc microsoft is trash
I would recommend this to a friend - Cons mentioned:Price
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is awesome even though it’s pricey its well worth it
I would recommend this to a friend X box wireless controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Works well. Nice upgrade for a controller.
I would recommend this to a friendAmazing controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its and amazing controller nice feeling on hands unfortunately it has mechanical issues probably the design
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Exactly what my son wanted for his birthday.
I would recommend this to a friend Breaks easy buy the warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks easy buy the warranty for sure. Had to replace twice already
I would recommend this to a friend- Cons mentioned:Button quality
Horrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers fire buttons multiple times incorrectly and this looks like its been an issue for over a year and MS is still selling these with the issue.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Xbox elite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great controller. I don't have any complaints at all !
I would recommend this to a friend Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty good controller with amazing grips, but one of the back pedals was malfunctioning a bit. Overall it’s pretty good
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jay,
We're sorry that there is an issue with the pedals on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care