Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10396030
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
Had Potential
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller for Christmas on 12/17/2019 as of today the controller is unusable due to the right bumper and sometimes the buttons do no respond when pushed. Nothing like paying almost $200 for a piece of equipment that you can't use. My experience is the same as many others with no help.
No, I would not recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but small so if u have big hands then I would not get this
I would recommend this to a friend- Cons mentioned:Price
Xbox elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Latency is noticeably worse then ps5/ps4 controllers. You’ll have to buy paddles and sticks separately and it ends up being about the same price as dual sense edge.
No, I would not recommend this to a friend 123
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality but good controller, only wish Microsoft did a better job on the d-pad
No, I would not recommend this to a friendDisconnects randomly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller just disconnects randomly. Fully charged and everything just disconnects and reconnects at any given time. I’ll be exchanging soon with my warranty. Recommend the $60 warranty
I would recommend this to a friendBuy the warranty!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this is an awesome controller, buy the extend warranty! Do a google search for "Xbox elite series 2 sticky trigger" and you will find out why I’m saying this. I used this for 4ish months and found out the hard way. For me this issue does prevent me from using it but it’s very annoying for such an expensive controller. Other that this issue I would give it a 5 out of 5 stars.
No, I would not recommend this to a friendGreat controller…..when it works.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, but the open box elite series 2 that I purchased just stopped working and it was missing a back paddle. This was supposed to be an excellent geek squad certified controller, but it did not come with original box and says satisfactory all over it.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Not worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a couple months and then developed a stick drift.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Harry,
We're sorry that there is an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not worth the extra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its fine, but unless you are crazy prop with all kinds of button reconfigured then its def not worth the price bump.
No, I would not recommend this to a friendGreat functionality , but dosnt last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the geek squad protection. Youll need it. Good controller but will start having issues
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there are any issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Uh-oh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right bumper did not work. Couldn't get full use out of it.
No, I would not recommend this to a friendWarranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but I would never buy this product without warranty I went thru several already.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
They gave me a used controller at new price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is used and has some issues with bottons not pressing
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, our team at Xbox Support may be able to help. Contact Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Drifting problem
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had the controller for a year and it’s already drifting smh
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The manufacturer's warranty has been extended to one year, so we urge you to contact Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
It's alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Not very customizable though. If you want simple.
I would recommend this to a friend- Pros mentioned:Overall performance
Love this controller! But...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great controller. However, I’m so upset because for one it’s out of stock everywhere. Took forever to track this down. Plus, I open the box and my controller is missing two thumb sticks. Like what??? It’s brand new! How can this be? Will possibly return! I’m contacting Microsoft!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your new Xbox Elite Wireless Controller Series 2 is missing two thumbsticks. If it's still within Best Buy's return period, we recommend exchanging it for a new one.
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Weight
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Returned. Right out of the box the right joystick did not work. I loved the feel and the weight but when spending almost 200 dollars on a controller, it should be as trusty as the original Xbox one controller my toddler has thrown all over my house for the last four years.
No, I would not recommend this to a friend Most have for online gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not as good as first gen elite control. Like the feel and trigger controls better on this one.
I would recommend this to a friend- Cons mentioned:Stick drift
Dispointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive returned 5 of these. Either stick drift or buttons get stuck. I mainly play rocket league or apex
No, I would not recommend this to a friend Quality issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it 5 stars, but the right trigger is a little noisy...
I would recommend this to a friend