Customer Ratings & Reviews

Chalk me up as another person who had issues with the A button in particular out of the box. Just very flakey response and would sometimes release when it was still being held down. Seems to be a common issue on a very expensive controller. Returned.

Wonderful performance but horrible build. It gets stick drift very easily. Im on my 6th controller because it works sogo good WHEN IT WORKS. thousand dollars in the hole and still loving it.

At first it was great, we were playing like the pros then it started to switch up. The panels jammed and wouldn’t reflect what I was doing on the screen. It’s works one day and can’t even use it the next.

I have Purchased the Xbox elite controller and the Xbox elite series 2 controller and both of them had to be replaced within eight months of purchase they are not worth $180 that I spent on each one sorry we have now moved to PlayStation

I have now bought 2 of these remotes and they both have an insane amount of stick drift. You can only negate the dead zone by so much before there is no stick response at all. You would think Microsoft would have designed a better remote by now.

I had to return the first one because the y button didn’t work had to return the second one because the a button didn’t work. For 179.99 it should be flawless very disappointing

Bought it and already have to send it in to Microsoft to be warrantied. Because best buy refused to help me out

Not happy at all , it’s been a month exactly and this controller is already having a problem with the B button

Great when it works but broke after just a few months.

I’ve bought two of these controllers and had to return both. They both came with so much stuck drift they were unusable, and one came with a broken A button.

Not as good as I had hopped. Also after every time i played i noticed a fain smoke smell as if I had just smoked a cigar or something (I am not a smoker) clearly the pervious owner was and that solidified my return. Poor overall experaince.

Good but buggie, I just wish the price was cheaper

Its nice enough. Not in my opinion worth the money.

Controller was in ok condition, however have reason to believe that the product was previously owned. I paid full price for a brand new controller, and one of the code for xbox live game pass had been previously used, not exactly something you’d expect from a “brand new” product

I dislike this product because did not work very well for me, The keys i pressed were not synchronized to the video game.

This is easily my favorite xbox controller. I haven't reached my 1 year mark quite yet and my left stick is drifting and my right bumper no longer works. Given that this was an almost $200 controller, I didn't think I'd need a warranty and it would last longer than a year. The standard warranty was 90 days from Microsoft and their only recourse is to try for a "standard exchange" for $100 and apparently those are getting denied as well. It's super disappointing because I baby my electronics but this controller did not even hold up to regular use.

Oh it’s so beautiful however it doesn’t stay connected to the Xbox.

 The stick drift on this controller is so bad it makes FPS is unplayable it will literally move your aim making you lose multiple gun battles not worth at all

I think MS does a great job with hardware and was very excited to get the new controller. But for me the size and location for triggers and also the seams of the plastic left my hand with blisters. I have not had blisters from a game control before. Bummer, I wanted to like this. For the cost I can not recommend it.

If you are a casual gamer this is a great controller. If you game competetively or game on a frequent basis this controller will not last a year. I have had two of them. They get stick drag, bumpers fall off or stop working.